|Monthly payment | Quote-based||Monthly payment | One-time payment|
RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.
LiveAgent is the winner of our 2017 Supreme Software Award. It is a complete customer and live support platform with chat for websites and all help desk features.
| RingCentral, Inc.|
20 Davis Drive
Belmont, CA 94002
| 616 Corporate Way, Suite 2-3278|
Valley Cottage, NY 10989
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.
Essentials – starting from $19.99/month/user
Standard – starting from $19.99/month/user
Premium – starting from $29.99/month/user
Ultimate – starting from $39.99/month/user
For businesses with more than 10,000 users, you may contact the vendor for a custom quote.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
The following paid plans are available:
Ticket Plan: $9 per agent
Ticket + Chat – $29 per agent/month
All-Inclusive – $39 per agent/month
LiveAgent Enterprise for companies with large customer support needs available via quote request. On top of features, Enterprise includes VIP support and assistance and branding-free features.
|Learn more about RingCentral pricing||Learn more about LiveAgent pricing|
|BMW, Deep South, Smart Warehousing, Binswanger Glass||SolidTrust Pay, X-Cart, Random Solutions, E.ON|
RingCentral supports integrations with the following business systems and applications:
LiveAgent supports integrations with the following business systems and applications:
|List of Features|
List of Features
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No Customer Support Software will manate to cover all the needs of a company. Even though main features of RingCentral and LiveAgent are obviously a priority you should also thoroughly study the integrations supported by each app. In many cases your team will already be working with other types of B2B software in your company and it’s always better to select software that integrate well with each other. With that approach you will be able to guarantee a reliable transfer of data between your teams and apps, which can considerably reduce time wasted on migrating between one product and the next.