Compare RingCentral vs. KANA ExpressFinding the most effective Customer Support Software product is all about assessing numerous solutions and identifying the top application for your specific needs. Our proprietary process provides you with an instant look at the general rating of RingCentral and KANA Express. For total quality and performance, RingCentral scored 9.6, while KANA Express scored 6.5. On the other hand, for user satisfaction, RingCentral earned 99%, while KANA Express earned 96%. Below it's also possible to check their functionalities, terms, plans, etc. to determine what software will be more appropriate for your needs. One key element to check is whether the app can toggle on/off limitations on various types of users to protect any confidential company data. Users who are pressed for time or would like to get a Business Phone Systems recommendation from our experts might want to investigate these top choices for this year: Cisco Unified Communications Manager, Axon Virtual PBX, Comcast VoIP.
|Monthly payment | Quote-based||Quote-based|
RingCentral is a cloud phone system designed to make business communications easier.
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
|Learn more about RingCentral pricing||Learn more about KANA Express pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business|
RingCentral supports integrations with the following business systems and applications:
KANA Express operates well with the following business solutions and systems:
|Types of Support|
Types of Support
RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.
Essentials – starting from $19.99/month/user
Standard – starting from $19.99/month/user
Premium – starting from $29.99/month/user
Ultimate – starting from $39.99/month/user
For businesses with more than 10,000 users, you may contact the vendor for a custom quote.
Pricing available by quote only. Contact KANA Express directly to learn more about their pricing details.
|English||English, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East|
|BMW, Deep South, Smart Warehousing, Binswanger Glass||Tilburg University, DAS, Windesheim|
| RingCentral, Inc.|
20 Davis Drive
Belmont, CA 94002
| 2550 Walsh Ave, Suite 120|
Santa Clara, CA 95051
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It may not always be sufficient to simply compare RingCentral and KANA Express with one another. Even though specific functionalities, cost and customer reviews are all important and should be included when making a final decision, you should also pay attention to the recognition and awards claimed by each product. In many cases a less known product may turn out to be a great choice that was a winner of many SaaS awards such as our Great User Experience Award which proves that in spite of lesser market presence it’s a worthy rival to the services that dominate the market.