Compare RingCentral vs. Interactive Intelligence CaaSWhen you compare RingCentral and Interactive Intelligence CaaS, it is simple to see which Customer Support Software product is the better option. This means that your enterprise can get the most productive and useful application. You can study the specifics, including available tools, costs, plans offered by each vendor, offer stipulations, and many more We also let you evaluate their general scores to know which one looks to be more suitable. RingCentral has 9.6 points for overall quality and 99% rating for user satisfaction; while Interactive Intelligence CaaS has 7.7 points for overall quality and 100% for user satisfaction. Likewise, you can also find out which software company is more reliable by sending an email request to both and find out which one replies sooner. Users who are pressed for time or would like to get a Business Phone Systems recommendation from our team might want to investigate these top choices for the current year: Axon Virtual PBX, Cisco Unified Communications Manager, Comcast VoIP.
|Monthly payment | Quote-based||Quote-based|
RingCentral is a cloud phone system designed to make business communications easier.
A secure, single-instance cloud contact center service is a solution of choice for mid-size to large, mission-critical contact centers and businesses operations.
|Learn more about RingCentral pricing||Learn more about Interactive Intelligence CaaS pricing|
RingCentral supports integrations with the following business systems and applications:
Interactive Intelligence supports integrations with the following business systems and applications:
| RingCentral, Inc.|
20 Davis Drive
Belmont, CA 94002
| 7601 Interactive Way|
Indianapolis, Indiana 46278
|BMW, Deep South, Smart Warehousing, Binswanger Glass|
RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.
Essentials – starting from $19.99/month/user
Standard – starting from $19.99/month/user
Premium – starting from $29.99/month/user
Ultimate – starting from $39.99/month/user
For businesses with more than 10,000 users, you may contact the vendor for a custom quote.
Pricing available by quote only. Contact Interactive Intelligence for more pricing information.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|English||English, China, Germany, Japan|
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It may not always be enough to simply compare RingCentral and Interactive Intelligence CaaS with each other. Even though specific tools, cost and user experience are all crucial and should be included when making a final decision, you should also check out the recognition and awards won by each product. In many cases a less known software may turn out to be a good choice that was a winner of many industry awards such as our Great User Experience Award which shows that despite limited market popularity it’s a significant rival to the services that rule the market.