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Compare RingCentral vs Cradle

What is better RingCentral or Cradle? We are here to improve the whole process of contrasting Business Phone Systems products for you. In particular, on this page you can examine the overall performance of RingCentral (9.7) and compare it with the overall performance of Cradle (7.1). It's also possible to match their overall user satisfaction rating: RingCentral (99%) vs. Cradle (96%).

What’s more, study their features carefully to determine which product can better address your company’s needs. Generally, any business app has to let you to immediately check the big picture, at the same time giving you easy access to the details.

In case you you need to quickly find the optimal Business Phone Systems according to our review team we suggest you check out one of these services: Axon Virtual PBX, Freshcaller, RingCentral.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Voice menu
  • Call transfer
  • Unlimited concurrent calls
  • Apps for everyone
  • Custom recordings
  • Ringtone
  • Shared contact
  • Desktop notification
  • Role-based routing
  • Desktop to mobile
  • Jabra integration
  • Local presence
  • Voicemail to email
  • Priority routing
  • Web admin
  • Gsuite or office 365
  • Share numbers
  • International numbers

Pricing Info

Cradle offers a detailed enterprise pricing structure with three plans:

Only in @ $25/month

  • Take business calls on your mobile phone or desktop app
  • Include 1NZ/AU local landline number
  • Unlimited inbound calls from anywhere in the world
  • All Cradle core features

In-N-Out @ $40/user/month

  • Minimum two users per company
  • Includes $15 of outbound calling credits
  • Multiple landline numbers available
  • Enquire for specific call rates for mobile and by country

Enterprise @ $ quote based

  • Everything in In-N-Out
  • Minimum ten users per company
  • One flat price for the entire organization

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Spidertracks, Rightway, Timely

Integrations

Cradle integrates with the following business systems and applications:

  • Twilio
  • Spark
  • Jabra

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A powerful, cloud-based business phone system designed to help small businesses streamline communications with their customers.

Company Email

Contact No.

Company's Address

Cradle
111 Wellesley Street West
1010 Auckland, New Zealand

When you pick a app that you are sure will be an actual asset for your company you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently individual experience with the solution will vary, depending on your own preferences and work processes. This is why in our reviews we also offer our User Satisfaction Rating for each product to give you a quick impression of how real users of RingCentral and Cradle rate their contact with the software. Our system is based on advanced analysis of product appearances on other websites, social networks as well as blogs, so you will obtain a comprehensive and credible picture of what other clients think about each app. In this example RingCentral got a total satisfaction rating at 99% while for Cradle 96% of users say they had an enjoyable experience with it.

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