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Compare RingCentral vs CloudCall

What is better RingCentral or CloudCall? If you’re experiencing a hard time selecting the best Business Phone Systems product for your circumstances, we suggest that you compare and contrast the available software and see which one offers more advantages. For instance, here you can review RingCentral (overall score: 9.7; user rating: 99%) vs. CloudCall (overall score: 8.2; user rating: 100%) for their overall performance.

You can also see which one provides more functions that you need or which has more flexible pricing plans for your current budget. Using a clear table to match their features will significantly boost the likelihood of obtaining the best product for your company. Take a closer look at other factors of the software such as intuitiveness, adaptability, scalability, and pricing plans.

People who are pressed for time or would like to get a Business Phone Systems recommendation from our team might want to try out these top choices for the current year: Axon Virtual PBX, Freshcaller, RingCentral.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $11.75

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Click to Dial
  • Power Dialer
  • Local Presence
  • Voicemail Drop
  • Automated Call Distribution
  • Calling Groups
  • Inbound Screen Notifications
  • Interactive Voice Response
  • Queue Callback
  • Call Recording
  • CloudCall Portal
  • Call Reports
  • Real-Time Dashboards
  • Supervisor Panel
  • Call Forwarding
  • Call Controls
  • Conference Calls
  • CRM Integration
  • CloudCall Mobile

Pricing Info

CloudCall has three types of enterprise pricing: 2,000 Minutes, Pay As You Go, and Unlimited. Each one has three options: Essential, Professional, and Performance. The prices may vary across the packages though their inclusions remain the same.

2,000 Minutes

Essential – starts at $24.00/user/month

  • Unlimited Inbound Calls
  • Direct Line & Geo Number
  • Follow Me & Call Forwarding
  • Voicemail to Email
  • Group Pick Up
  • Do Not Disturb
  • Historical Reporting
  • 3 Months Call Recording Storage

Professional – starts at $45.00/user/month

  • All Essential Features
  • CRM Integration
  • Click to Dial
  • Inbound Screen Pop-Ups
  • Call Activity – CRM Record
  • Call Dispositions & Notes
  • SIP Forking
  • Click to Conference
  • Advanced Reporting Suite
  • CloudCall Go Mobile App
  • 6 Months Call Recording Storage

Performance – starts at $52.00/user/month

  • All Professional Features
  • Voicemail Drop
  • Hot Desking
  • Outbound Power Dialer
  • Automatic Call Distribution
  • User Presence
  • Queue Callback
  • Local Presence
  • Supervisor Panel
  • Monitor/Whisper/Barge
  • 12 Months Call Recording Storage

Pay As You Go

  • Essential – starts at $11.75/user/month
  • Professional – starts at $30.00/user/month
  • Performance – starts at $42.00/user/month

Unlimited

  • Essential – starts at $35.00/user/month
  • Professional – starts at $55.00/user/month
  • Performance – starts at $65.00/user/month

All packages have the following inclusions:

  • Hosted PBX
  • Auto Attendant
  • Main Company Number
  • Phone, Online, Chat Support
  • Hunt Groups & Calling Groups
  • Department & Company Level Voicemail
  • Company Conference Bridge – 6 Rooms
  • Number Porting
  • Music on Hold
  • Advanced Analytics & Reporting Suite
  • Extension Dialing
  • Call Forwarding & Follow Me

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Oasis HR, Experis Manpower Group, e-Careers

Integrations

CloudCall integrates with a wide array of CRM systems:

  • Bullhorn
  • Zoho
  • Salesforce
  • Microsoft Dynamics CRM
  • Lunar CRM
  • Chameleon

For a comprehensive list of integrations, visit the website or request information from the support team.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A dynamic, cloud-based business communications solution with powerful integrations with CRM systems.

Company Email

us.sales@cloudcall.com

Contact No.

Company's Address

CloudCall, Inc.
320 Congress Street
Boston, MA 02210
USA

All the data, details and opinions that we provided in this comparison were taken from official company pages, promotional materials available online, actual experience from real clients as well as our own everyday use of each solution by a professional reviewer. We pay a lot of attention to extensively examine every app, as a result we not only study it on our own, but we also correlate our observations with experiences of other users from the SaaS community.

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