MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare RingCentral vs Cayzu

What is better RingCentral or Cayzu? Purchasing the suitable Customer Support Software product is as easy as assessing the strong and poor functions and terms offered by RingCentral and Cayzu. Here it's also possible to match their total scores: 9.6 for RingCentral vs. 8.2 for Cayzu.

Or you can look at their general user satisfaction rating, 99% for RingCentral vs. 100% for Cayzu. We suggest that you spend some time to examine their specific functions and determine which one is the better alternative for your company. Likewise, keep in mind to take into account your company’s or industry’s special situation, such as, a multilingual software for a global company or a mobile platform to help you work in the field.

Our team put a lot of effort to prepare reviews of all popular Business Phone Systems services that you can find out there, but among all the ones we reviewed these three caught our special attention: RingCentral, Freshcaller, Axon Virtual PBX.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email Integration
  • Email Signatures
  • Email Forwarding
  • Multiple Emails
  • Global Search
  • Custom List
  • Domain Branding/Mapping
  • Custom Branding
  • Multiple Brands & Products
  • Mailbox Signatures
  • Ticketing System
  • Automated Rules
  • Help Desk API
  • Merge Conversations
  • Apps & Integrations
  • IP White-list Access
  • Quick Response
  • Service Level Agreements
  • Auto Assign
  • Auto Reply
  • Customer Feedback
  • Multiple Groups
  • Asset Management
  • Internal Notes
  • Large Attachments
  • Time Tracking
  • Mobile Apps
  • Custom Roles/Permissions
  • Active Directory Integration
  • Support Widget Integration
  • Customizable Ticket Fields
  • To Do’s
  • Tags
  • Split Cases
  • Agent Collision
  • Group Tickets Assigning

Pricing Info

Basic – $4/agent per month (paid annually), $7 (if paid monthly)

  • Email Channel
  • Social Channels
  • Basic Knowledge base
  • Web Widget

Team – $9/agent per month (paid annually), $14 (if paid monthly)

Basic features plus:

  • Assignment Rules
  • App Integrations
  • Time Tracking
  • Custom Domain Mapping

Pro – $19/agent per month (paid annually), $25 (if paid monthly)

Team features plus:

  • Multilingual content
  • Reports & Dashboards
  • SLAs and Business Hours
  • Single sign-on
  • Custom fields
  • Asset Management
  • Multiple ticket forms

Enterprise – $29/agent per month (paid annually), $39 (if paid monthly)

Pro features plus:

  • Custom agent roles
  • Multibrand support
  • Portal Customization
  • Custom Ticket Views
  • Agent Round Robin
  • Rest based API

Enterprise Plus – $39/agent per month (paid annually), $55 (if paid monthly)

Enterprise features plus:

  • IP Whitelisting
  • 99.9% uptime SLA
  • Custom License Agreement

All paid plans come with the following:

  • Unlimited support
  • Regular free updates
  • Anywhere, anytime access
  • Automatic backups
  • Access to free apps integration
  • Mobile apps
  • Secure data protection
  • No contracts
  • No software install
  • 14-day free trial

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Code Firefox, Hamilton Insurance, US DataVault, Corporate Backup

Integrations

Cayzu supports the following integrations:

  • Dropbox
  • Facebook
  • Twitter
  • Freshbooks
  • Google Analytics
  • Harvest Invoice & Billing
  • Jira
  • Live Chat
  • Skype
  • Tawk.to
  • Slack
  • SugarCRM
  • SuiteCRM
  • Highrise CRM
  • Zoho CRM
  • Survey Monkey
  • HubSpot
  • SalesForce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cayzu is a cloud-based help desk platform with a smart ticket system and robust customer support tools.

Company Email

support@cayzu.com

Contact No.

Company's Address

Cayzu Inc,
102 Murray Street,
Amherstburg, Ontario
Canada

It may not always be enough to just compare RingCentral and Cayzu with one another. Although reliable functionalities, pricing and user experience are all important and should be included when making a final choice, you should also take a look at the recognition and awards merited by each software. In many cases a less dominant product may turn out to be an amazing choice that was distinguished with industry awards such as our Great User Experience Award which reveals that regardless of smaller market presence it’s a significant contender to the services that dominate the market.

Page last modified