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Compare RingCentral vs 3CX

What is better RingCentral or 3CX? We are here to simplify the whole process of assessing Business Phone Systems products for you. For instance, on this page you can check the overall performance of RingCentral (9.7) and compare it with the overall performance of 3CX (9.0). You can also match their overall user satisfaction rating: RingCentral (99%) vs. 3CX (99%).

What’s more, lexamine their capabilities thoroughly to find out which product can better tackle your company’s needs. In general, any B2B software should allow you to quickly see the big picture, all the while offering you quick access to the details.

Those of you who don't have much time or would like to get a Business Phone Systems recommendation from our team might want to examine these top choices for the current year: RingCentral, Axon Virtual PBX, Freshcaller.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $188

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Self Installation and Management
  • On-Premise or as Cloud / Virtual PBX
  • Plug and Play With IP Phones, Gateways & SIP Trunks
  • Easy Management of IP Phones and Softphones
  • Unified Communications Made Easy
  • See Presence of Colleagues
  • Deliver Faxes and Voicemail to Inbox
  • Instant Messaging / Text Chat
  • WebRTC Web Conferencing
  • Save Time & Money with Feature-Rich Web Conferencing
  • Cut Travel Costs
  • Slash Phone Bills and Communications Costs
  • Free Interoffice Calls
  • Cheaper Call Costs for Customers using DID and IP Telephony
  • No Per Extension Licensing, One Low Price Per PBX
  • Click To Call and CRM Integration
  • Automatic Phone Number Detection
  • Call Directly from CRM
  • Configurable Extension
  • Android and iOS VoIP Clients

Pricing Info

3CX  offers several SMB and enterprise pricing plans for all users to choose from. The plans are can be availed either through annual subscription or perpetual licensing, and the pricing varies based on the edition/version you’ll purchase and the number of simultaneous calls you need.

Normally, 1 simultaneous call per 3-4 extensions is sufficient and required. So, if your company has 50 extensions you need to purchase a plan or call license dedicated to 16 simultaneous calls. In addition, if you choose to avail the system through perpetual licensing, you need to subscribe to a yearly maintenance plan and pay for its corresponding maintenance fee.

You can also upgrade to increase the number of simultaneous calls you can handle in the edition/version you purchased (capacity upgrade) or change to another version (version upgrade). Please visit 3CX’s official website to check the upgrade pricing.  Meanwhile, here are the details for 3CX’s SMB and enterprise pricing plans:

3CX Annual License/Subscription Plans

4 Simultaneous Calls

  • Standard – Free
  • Pro – $188
  • Enterprise – $225

8 Simultaneous Calls

  • Standard – $295 (Free 1st year)
  • Pro – $369
  • Enterprise – $443

16 Simultaneous Calls

  • Standard – $675 (Free 1st year)
  • Pro – $844
  • Enterprise – $1,013

32 Simultaneous Calls

  • Standard – $1,295
  • Pro – $1,619
  • Enterprise – $1,943

64 Simultaneous Calls

  • Standard – $2,595
  • Pro – $3,244
  • Enterprise – $3,893

128 Simultaneous Calls

  • Standard – $4,995
  • Pro – $6,244
  • Enterprise – $7,493

256 Simultaneous Calls

  • Standard – $8,500
  • Pro – $10,625
  • Enterprise – $12,750

512 Simultaneous Calls

  • Standard – $13,995
  • Pro – $17,494
  • Enterprise – $20,993

1024 Simultaneous Calls

  • Standard – $23,995
  • Pro – $29,994
  • Enterprise – $35,993

 

Support Conditions

  • Support for 3CX annual licence subscriptions is purchased separately and is available via a 3CX Partner or directly from 3CX on a per ticket basis. Support is available where supported hardware and services are in use. You can review the support procedure from 3CX’s official website.

Capacity And Version Upgrades

  • Version and Edition upgrades and/or additional lines can be added to Annual licenses at any point. You will be charged the pro rata difference only.

 

3CX Perpetual License Plans

4 Simultaneous Calls

  • Standard – N/A
  • Pro – $469
  • Enterprise – $563

8 Simultaneous Calls

  • Standard – $738
  • Pro – $922
  • Enterprise – $1,107

16 Simultaneous Calls

  • Standard – $1,688
  • Pro – $2,110
  • Enterprise – $2,532

32 Simultaneous Calls

  • Standard – $3,238
  • Pro – $4,047
  • Enterprise – $4,857

64 Simultaneous Calls

  • Standard – $6,488
  • Pro – $8,110
  • Enterprise – $9,732

128 Simultaneous Calls

  • Standard – $12,488
  • Pro – $15,610
  • Enterprise – $18,732

256 Simultaneous Calls

  • Standard – $21,250
  • Pro – $26,563
  • Enterprise – $31,875

512 Simultaneous Calls

  • Standard – $34,988
  • Pro – $43,735
  • Enterprise – $52,482

1024 Simultaneous Calls

  • Standard – $59,988
  • Pro – $74,985
  • Enterprise – $89,982

Maintenance

  • The cost for annual maintenance is 27.5% of the perpetual licence cost. Please view the maintenance pricing from the official website.

Edition & Capacity Upgrades

  • The cost for edition and capacity upgrades is the difference in the licence price plus 35%.
  • Version upgrades are replaced with Annual licence keys. Users can upgrade from an old version to the latest version and get an annual licence key free.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

McDonald's, Harley Davidson, Pepsi

Integrations

3CX integrates with the following property management systems, hotel software solutions, CRM tools, communications systems, and other third-party applications:

  • Microsoft Outlook
  • Salesforce
  • Microsoft Dynamics
  • Act!
  • Google Contacts
  • MS Exchange
  • Office 365
  • Exact
  • Freshdesk
  • Datev
  • Zendesk
  • Nutshell
  • Vtiger
  • EBP
  • InnQuest roomMaster 2000
  • Fidelio-Opera
  • MICROS-Fidelio
  • Fidelio
  • Protel
  • Brilliant Hotelsoftware
  • Ascendview Monitoring Solutions
  • Acarda Outbound Call Center
  • Deerfield.com
  • JBHworks
  • MDLsolutions Dialer
  • Tenfold
  • VoIPTools
  • WatchGuard

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A software-based and open standards IP PBX phone system that enables organizations and companies to leverage their existing IP phones, softphones, gateways, and SIP trunks; set up a unified communications solution on any environment, boost agent productivity, easily host webinars and online meetings from a web browser, enhance mobile communications, and reduce telco costs.

Company Email

info@3cx.com

Contact No.

Company's Address

3CX
1, 28th October Avenue
303 Engomi Business Center, 2414 Nicosia
Cyprus

Please keep in mind that even though both RingCentral and 3CX may provide a reliable set of features every product might be designed for a different company size. If you are studying different apps you should focus on a business type they are catering to. Certain elements could scale up well for large enterprises but if you own a small or medium company it’s usually more sensible to refrain paying for complex features that you might never actually use.

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