MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare RingCentral Engage vs Salpo CRM

What is better RingCentral Engage or Salpo CRM? Finding the most effective CRM Software product is all about cross-checking various solutions and figuring out the top program for your specific needs. Our proprietary algorythm gives you an instant look at the general rating of RingCentral Engage and Salpo CRM. For all round quality and performance, RingCentral Engage scored 8.8, while Salpo CRM scored 8.0. On the other hand, for user satisfaction, RingCentral Engage earned 100%, while Salpo CRM earned N/A%.

Below it's also possible to verify their functionalities, terms, plans, etc. to find out which software will be more appropriate for your needs. An important element to evaluate is if the application lets you to enable/disable permissions on different types of users to protect any critical corporate data.

Currently, the most popular services in our Customer Support Software category are: Salesforce Essentials, Salesforce Service Cloud, Freshdesk.

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Omni-Digital Platform
  • Open API
  • Digital Identification Module
  • ICE (RingCentral Engage’s Proprietary Machine Learning Engine)
  • Filter Messages
  • Route Messages to Qualified Agents
  • Automated Qualification of Messages
  • Anti-Spam Filter
  • Define Rules and Criteria
  • Dedicated Agent Workspace
  • Queue Management
  • SLA (Service Level Agreement)
  • Response Time Indication
  • Automated Message Forwarding
  • Escalation Rules
  • Desktop Notifications
  • Customer Digital Profile
  • Conversation History
  • One-Click Customer Record Access
  • Automatic Responses
  • Reply Assistant
  • Knowledge Base
  • Spell Checker
  • Validation Response Rules
  • Real-Time Agent Activity Tracking
  • Live Conversations
  • KPIs (Key Performance Indicators)
  • Automated Questionnaires

Pricing Info

The pricing information of RingCentral Engage is only available on a quote request. It is best to contact the vendor directly for specific package info.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AXA, Sephora, Allianz

Integrations

RingCentral Engage is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:

Connectors with digital communication channels

  • Facebook
  • Facebook Messenger
  • Twitter
  • Instagram
  • Youtube
  • Google+
  • RingCentral Engage Chat
  • RingCentral Engage Mobile
  • WeChat
  • Viber
  • SMS
  • RingCentral Engage Communities
  • Lithium
  • RightNow Community
  • Tapatalk
  • Bazaarvoice
  • InSided
  • WordPress
  • RingCentral Engage Mail

Chatbots

  • Recast AI
  • IBM Watson
  • BotFuel
  • BotMind
  • Inbenta
  • Arabot

CRM

  • SalesForce
  • Microsoft Dynamics
  • SAP
  • Oracle

BI

  • Synthesio
  • Viavoo
  • TalkWalker

Call Solutions

  • Genesys
  • Avaya
  • CISCO

Helpdesk

  • Service Now
  • Freshservice
  • Jira Service Desk

BPM

  • Kissflow
  • Pega
  • Pipefy

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A unified, omnichannel digital management platform for multiple customer support channels.

Company Email

Contact No.

Company's Address

RingCentral
20 Davis Dr
Belmont, CA
United States

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from £15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited contacts
  • Email connector
  • Custom naming and fields
  • Opportunity tracking
  • 2GB free storage per user
  • Open RESTful API
  • Integration platform
  • Office 365 & G-Suite calendar integration
  • Mobile app
  • Custom modules
  • Custom products
  • Document generator
  • Business rules automation
  • Manual GDPR tools
  • Access to the GDPR CAT module
  • Tailored setup and ongoing support available
  • Online support center, web chat, and email support

Pricing Info

Salpo CRM offers the following basic and enterprise pricing information:

Bronze – £15/user/month

  • Unlimited contacts
  • Email connector
  • Custom naming and fields
  • Opportunity tracking
  • 2GB free storage per user
  • Open RESTful API
  • Integration platform
  • Office 365 & G-Suite calendar integration
  • Mobile app

Silver – £25/user/month

  • All Bronze features
  • Custom modules
  • Custom products
  • Document generator
  • Business rules automation
  • Manual GDPR tools
  • Access to the GDPR CAT module
  • Tailored setup and ongoing support available
  • Online support center, web chat, and email support

Gold – £35/user/month

  • All Silver features
  • Tailored setup and ongoing support
  • Dedicated account management

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

University of Liverpool, SBS Insurance, The Growth Hub

Integrations

Salpo CRM integrates with the following business systems and applications:

  • Xero Accounting
  • Dear Inventory
  • G Suite
  • Office 365
  • MailChimp
  • Emma
  • RingCentral
  • Zapier
  • Companies House
  • Company Check

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An award-winning customer relationship management software that offers businesses a complete all-round view of all their business information through their desktop and mobile devices.

Company Email

enquiries@salpo.com

Company's Address

Salpo Technologies
Festival House, Jessop Avenue
Cheltenham GL50 3SH
United Kingdom

You don’t want only a wide range of features and flexible pricing packages from a credible CRM Software. Almost as significant as main features is a top-notch customer support. You want to make sure that in a situation where you have any questions about RingCentral Engage or Salpo CRM, or you struggle with some problems, or maybe you’ll need to ask for a specific update or feature useful to your business you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. It’s also a major asset if you are able to enjoy personal training or at least a knowledge base you can use.

Page last modified