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Compare ReviewTrackers vs Ratesight

What is better ReviewTrackers or Ratesight? Various firms require different types of Reputation Management Software. To find out which service meets your needs, consider comparing various alternatives feature by feature including their terms and prices. Similarly, you can get a quick idea of their general performance and customer feedback by checking our smart scoring system.

The results are: ReviewTrackers (8.0) vs. Ratesight (8.0) for overall quality and functionality; ReviewTrackers (88%) vs. Ratesight (N/A%) for user satisfaction rating. Analyze their high and low points and decide which software is a better choice for your company. An effective, simple tip is to note down the advantages and disadvantages of both services next to each other and check which software is better.

As of now, the top solutions in our Feedback & Reviews Management Software category are: Qualtrics CX, SoGoSurvey, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback management
  • Feedback collection
  • Surveys & feedback
  • Ratings & reviews
  • API
  • Dashboard
  • B2B integration
  • Automatic notifications
  • Email notifications
  • Vendor response
  • Client portal
  • Customizable templates
  • Keyword tracking
  • Knowledge base
  • Multi-user
  • Multi-location
  • Word clouds
  • Third party integration
  • Social media integration
  • 360 degree feedback

Pricing Info

ReviewTrackers offers three enterprise pricing plans that can suit every review management requirement for every business type and size. Contact them to request a free demo.

Here are the details:

Single Location – $49/month

  • Track All Major Review Websites
  • Email Notifications of New Reviews
  • Daily Scanning for New Reviews
  • Reporting & Analytics Suite
  • Request Reviews from Your Customers
  • Hootsuite Integration
  • Customer Feedback Landing Pages
  • Awesome Phone & Email Support

Multi-Location – By quote

  • Everything from the Single Location Plan, plus:
  • Automated Summary Reports
  • Workflow Management for the Team
  • Multi-Location Reporting & Analytics Suite
  • NPS Customer Feedback Integration
  • Dedicated Account Management
  • Multi-Level Dashboard Access for your Entire Team
  • In Store Feedback Kiosks

Agencies and Resellers – by quote

  • Everything from the Multi-Location Plan, plus:
  • White Label Platform
  • View All Your Clients in One Dashboard
  • Robust Reporting & Analysis
  • White Glove Managed Services
  • Enterprise SSO Integration
  • Local Listing Syndication
  • Reseller Promotional Materials

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Subaru, Madame Tussaud's, Banner Health, Legoland

Integrations

ReviewTrackers integrates with the following business systems and applications:

  • Hootsuite

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ReviewTrackers empowers your business with powerful, easy-to-use software to help you leverage review data and interpret customer insights.

Company Email

Contact No.

Company's Address

320 W Ohio Street, Suite 2W
Chicago, IL 60654
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full access platform
  • Any device
  • Multiple locations
  • Bulk or single email
  • Text/SMS
  • Tablet mode and kiosk support
  • CRM integration
  • Dashboard
  • Website integration
  • Improved reputation
  • Monitor & reporting
  • Repair reviews

Pricing Info

Ratesight offers 3 pricing packages:

Professional – $199 per month

  • Dedicated Phone Number
  • 500 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 4 cents

Premier – $299 per month

  • Dedicated Phone Number
  • 1250 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 3 cents

Enterprise Plan – $$399+/month

  • Dedicated Phone Number
  • 3000+ SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 2 cents

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Art of Beauty, Bristol Health

Integrations

Ratesight offers a comprehensive API to help you automate and integrate the application with your existing systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ratesight is an online review management platform that companies can use to gather and track customer reviews.

Company Email

info@ratesight.com

Contact No.

Company's Address

Eagle Mountain, UT

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Almost as crucial as features and customer support responsiveness are pricing plans provided by ReviewTrackers and Ratesight. Even though pricing should not be the only factor it’s surely a key thing to consider. You should count on a flexible pricing package that can be adjusted to your team size and easily scaled up when your team develops. Be sure that you don’t choose packages that include additional functionalities that you won’t use and always try to contact with the vendor directly as enterprises can frequently benefit from special pricing. You should also try out a free trial or demo of every software to spend at least some time using it. It’s a useful experience that doesn’t ask you to pay any money and provides you with a practical overview of what it’s like to work with ReviewTrackers and Ratesight.

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