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Compare REVE Chat vs. UseResponse

Today’s companies seek the top Customer Support Software product to stay competitive. On this page we help you with choosing the right service, by allowing you to evaluate REVE Chat and UseResponse down to the very details of their individual functions. You can also check our total scoring values, which rate the software all round quality and performance. REVE Chat got a 8.0 score, while UseResponse has a score of 7.8. Likewise, you can compare their general user satisfaction rating: 98% (REVE Chat) against 100% (UseResponse). Don’t forget to choose the application that best matches your most crucial issues, not the application with the higher number of features. In case you you would like to quickly find the more reliable Live Chat Software according to our experts we recommend you take a look at these solutions: Freshchat, Kayako, LiveAgent.
Software

REVE Chat

VS

UseResponse

VS

REVE Chat screenshot UseResponse screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.8 ?

Client Experience

Client Experience

Client Experience

98% ?

Client Experience

100% ?

Pricing

Pricing

$12

$10

Pricing Type

Pricing Type

Monthly payment | Annual Subscription | Quote-based Monthly payment | One-time payment
Complete Review

Complete Review

Overview

Overview

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
UseResponse is a self-hosted customer feedback system for all types of businesses and communities.
Easy Links
Popular Customers

Popular Customers

Avast, Cisco, cPanel, P&G, Huawei
Pricing Details

Pricing Details

Learn more about REVE Chat pricing Learn more about UseResponse pricing
Available Devices

Available Devices

Windows
Android
Mac
Web-based
Windows
Mac
Web-based
Pricing Plans

Pricing Plans

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

UseResponse offers two SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Cloud – $10/agent/month

  • Unlimited Users
  • Unlimited Topics
  • Unlimited Articles
  • Unlimited FAQs

Self-Hosted – $699 One-time purchase

  • Feedback
  • Announcements
  • Unlimited Agents
  • Unlimited Users
  • Unlimited Topics
  • Unlimited Articles
Languages Supported

Languages Supported

English English
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Features

Features

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

UseResponse FEATURES

  • Self-Service Communities
  • Social Networks
  • Email Requests
  • Widgets
  • Live Chat
  • Restful API
  • Private Requests
  • Announcements
  • Topics Moderation
  • Assignments for Agents
  • Files and Attachments
  • Polls
  • Customized Reports and Analytics
  • Canned Responses
  • User Cards
  • Custom Fields and Properties
  • Agents Dashboards
Contact Address

Contact Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
412 N Main St Ste100
Buffalo, WY 82834
USA
Company Email

Company Email

support@revechat.com support@useresponse.com
Integrations

Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly

UseResponse integrates with the following business systems and applications:

  • G Suite
  • Facebook
  • Twitter
Available Support

Available Support

Phone Live Support
Training
Phone
Contact Phone

Contact Phone

+1-863-582-5276 +1-516-874-2876
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The apps examined on this page are merely a small sample of our full Customer Support Software category and you should remember that there may be more reliable options available. If you want to guarantee you make the optimal decision for your company we definitely suggest that you try out more software first. You can also consider to check out our top 10 Customer Support Software list to see which software are at the moment the highest-rated ones and dominate the market.