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Compare REVE Chat vs TeamDesk

What is better REVE Chat or TeamDesk? To successfully acquire the most useful and productive CRM Software for your firm, you should compare products available on the market. For instance, here you may match REVE Chat’s overall score of 8.0 against TeamDesk’s score of 8.0. You can also examine their general user satisfaction: REVE Chat (98%) vs.

TeamDesk (100%). Furthermore, you can compare their good and bad points feature by feature, including their terms and conditions and rates. By comparing products you are more likely to choose the best software for your company. Of course you must understand your specific needs to realize which software addresses those needs.

In the event you need to quickly locate the more reliable Live Chat Software according to our review team we advise you examine these services: Salesforce Live Agent, Freshchat, LiveChat.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

Pricing Info

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.

Company Email

support@revechat.com

Contact No.

Company's Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Dashboard pages
  • Data management and collection
  • Different templates to choose
  • Document management
  • E-mail notifications
  • Online database
  • Pay-as-you-go service
  • Unlimited customer support
  • Unlimited records
  • Unlimited storage space
  • Views and reports
  • Workflow rules

Pricing Info

TeamDesk is a pay-as-you-go service. There are no long term contracts or commitments on your part. The vendor also offers a 14-day free trial that you can check out. The following paid plans are available:

Starter Edition: $49/month

  • Price per database
  • Up to 5 users
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support

Team Edition: $99/month

  • Price per database
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Extra user packs
  • 1 Extra User – $9/month
  • 10 Users Pack – $79/month
  • 100 Users Pack- $499 / month
  • External Users Pack – $99 /month

Enterprise Edition: $249/month

  • Unlimited databases
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Own sub-domain
  • Custom Branding
  • Manageable user list
  • IP Address Filtering
  • Password Policies
  • 1 Extra User – $19/month
  • 10 Users Pack – $159/month
  • 100 Users Pack – $999/month
  • External Users Pack – $199/month

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ecco Safety Group, Acculink, Argensun S.A., Axon Consultancy Limited

Integrations

TeamDesk supports API interface, so it may be integrated with any system, supporting API.

TeamDesk also supports email interface, so it may retrieve and parse email notifications generated by other systems, providing an additional way of integration if API is not suitable. Furthermore, the SMS sending functionality can be integrated via Call-URL workflow action.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online database software that lets teams easily design web-based database applications or use predefined solutions to manage business information.

Company Email

info@foresoft.net

Contact No.

Company's Address

ForeSoft Corporation,
1644 RFD, Long Grove,
IL 60047, USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

It may not always be sufficient to just compare REVE Chat and TeamDesk with each other. Even though specific tools, pricing plans and customer experience are all crucial and should be considered when making a final decision, you should also check out the recognition and awards claimed by each product. In many cases a less popular product may turn out to be an excellent choice that was distinguished with B2B awards such as our Supreme Software Award which proves that despite lesser market presence it’s a significant contender to the products that dominate the market.

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