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Compare REVE Chat vs. ManageEngine SupportCenter Plus

You have such a wide range of CRM Software choices in today’s state of that industry that choosing the right product may be frustrating. On our comparison page, we let you examine the functions, terms and conditions, available plans, and more details of REVE Chat and ManageEngine SupportCenter Plus. It’s also possible to check their score (8.0 for REVE Chat vs. 8.6 for ManageEngine SupportCenter Plus) and user satisfaction level (98% for REVE Chat vs. 100% for ManageEngine SupportCenter Plus). The scores and ratings provide you with a general idea how both these software products perform. Additionally, find out if the solution can integrate with existing business apps to promote greater productivity. Those of you who are pressed for time or could use a Live Chat Software advice from our team might want to try out these top choices for this year: Kayako, LiveAgent, Freshchat.
Comparison

REVE Chat

VS

ManageEngine SupportCenter Plus

VS

REVE Chat screenshot ManageEngine SupportCenter Plus screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.6 ?

Client Experience

Client Experience

Client Experience

98% ?

Client Experience

100% ?

Cost

Cost

$12

$945

Pricing Type

Pricing Type

Monthly payment | Annual Subscription | Quote-based Free | One-time payment
Complete Review

Complete Review

Overview

Overview

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Useful Links
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Available Support

Available Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Pricing Info

Pricing Info

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Standard

  • Free up to 5 technicians
  • $2,295 for 10 Support Representatives annually

Professional

  • $945 for 2 Support Representatives with 3 Business Units annually

Enterprise

  • $1,195 for 2 Support Representatives with 10 Business Units annually

 

Company Email

Company Email

support@revechat.com sales@manageengine.com
Company's Address

Company's Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
Popular Clients

Popular Clients

Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Languages Supported

Languages Supported

English, Germany, India, Spain, France, Russia, Italy, Portugal English
OS Supported

OS Supported

Windows
Android
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
List of Features

List of Features

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

ManageEngine SupportCenter Plus FEATURES

  • Computer Telephony Integration
  • Contracts and SLA management
  • Customer experience management
  • Email response management
  • Multi-language support
  • Reports and dashboards
  • Ticket management
  • Twitter integration
Phone Number

Phone Number

+1-863-582-5276 +1-925-924-9500
Supported Integrations

Supported Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly
  • Jira integration
  • ServiceDesk Plus integration
  • Telephony integration
  • Zoho CRM integration
  • Twitter integration
Pricing Details

Pricing Details

Learn more about REVE Chat pricing Learn more about ManageEngine SupportCenter Plus pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Please pay attention to the fact that even though both REVE Chat and ManageEngine SupportCenter Plus may provide a reliable range of features each solution could be designed for a different company size. If you are comparing features you should focus on a company type they are meant for. Specific elements could scale up effectively for big enterprises but if you own a small or medium business it’s often more sensible to avoid paying for customized functionalities that you may never have a chance to use.