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Compare REVE Chat vs ReviewTrackers

What is better REVE Chat or ReviewTrackers? We are here to improve the whole process of contrasting CRM Software products for you. In particular, on this page you can check the overall performance of REVE Chat (8.0) and contrast it with the overall performance of ReviewTrackers (8.0).

It's also possible to match their overall user satisfaction rating: REVE Chat (98%) vs. ReviewTrackers (88%). Similarly, study their capabilities carefully to find out which product can better address your company’s requirements. Generally, any business app has to let you to immediately view the big picture, at the same time giving you quick access to the details.

We realize that not all people have enough time to examine a large number of various products, so we came up with a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Freshchat, Salesforce Live Agent, LiveChat.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

Pricing Info

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.

Company Email

support@revechat.com

Contact No.

Company's Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Feedback management
  • Feedback collection
  • Surveys & feedback
  • Ratings & reviews
  • API
  • Dashboard
  • B2B integration
  • Automatic notifications
  • Email notifications
  • Vendor response
  • Client portal
  • Customizable templates
  • Keyword tracking
  • Knowledge base
  • Multi-user
  • Multi-location
  • Word clouds
  • Third party integration
  • Social media integration
  • 360 degree feedback

Pricing Info

ReviewTrackers offers three enterprise pricing plans that can suit every review management requirement for every business type and size. Contact them to request a free demo.

Here are the details:

Single Location – $49/month

  • Track All Major Review Websites
  • Email Notifications of New Reviews
  • Daily Scanning for New Reviews
  • Reporting & Analytics Suite
  • Request Reviews from Your Customers
  • Hootsuite Integration
  • Customer Feedback Landing Pages
  • Awesome Phone & Email Support

Multi-Location – By quote

  • Everything from the Single Location Plan, plus:
  • Automated Summary Reports
  • Workflow Management for the Team
  • Multi-Location Reporting & Analytics Suite
  • NPS Customer Feedback Integration
  • Dedicated Account Management
  • Multi-Level Dashboard Access for your Entire Team
  • In Store Feedback Kiosks

Agencies and Resellers – by quote

  • Everything from the Multi-Location Plan, plus:
  • White Label Platform
  • View All Your Clients in One Dashboard
  • Robust Reporting & Analysis
  • White Glove Managed Services
  • Enterprise SSO Integration
  • Local Listing Syndication
  • Reseller Promotional Materials

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Subaru, Madame Tussaud's, Banner Health, Legoland

Integrations

ReviewTrackers integrates with the following business systems and applications:

  • Hootsuite

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ReviewTrackers empowers your business with powerful, easy-to-use software to help you leverage review data and interpret customer insights.

Company Email

Contact No.

Company's Address

320 W Ohio Street, Suite 2W
Chicago, IL 60654
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

In the event you continue having doubts about which product will perform best for your business it may be a good idea to examine each service’s social metrics. These metrics are frequently a way to see how popular each solution is and how extensive is its online presence.For instance, if you analyze REVE Chat LinkedIn account you’ll learn that they are followed by 88 users. In case of ReviewTrackers the amount of followers on their LinkedIn page is 1041.

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