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Compare REVE Chat vs. IdeaScale

Selecting the most appropriate Customer Support Software for your company is not that easy with various features, choices, and offers to take note of. However, using our review directory will help you to simplify the selection process by displaying all key apps in one location. As an illustration, you can match REVE Chat and IdeaScale for their tools and overall scores, namely, 8.0 and 7.8, respectively. Similarly, you can see which product has higher general user satisfaction rating: 98% (REVE Chat) and 97% (IdeaScale) to determine which solution is the better choice for your organization. Don’t just choose the software with the cheapest price, but the software that has the best value. In the event you need to quickly locate the best Live Chat Software according to our experts we advise you check out one of these solutions: Kayako, Freshchat, LiveAgent.
Product

REVE Chat

VS

IdeaScale

VS

REVE Chat screenshot IdeaScale screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

7.8 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

97% ?

Pricing

Pricing

$12

$2,500

Pricing Type

Pricing Type

Monthly payment | Annual Subscription | Quote-based Free | Annual Subscription
Complete Review

Complete Review

Product Info

Product Info

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
IdeaScale is an open innovation platform that uses crowdsourcing to help you find and develop the next big thing.
Easy Links
Cost Details

Cost Details

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.

Free

All the basic tools to jumpstart your tinkering process. Features include:

  • 5 Campaigns
  • Logo Upload
  • Profanity Filter
  • Mobile Optimized
  • Web Support

SMB – $2,500/year

Ideal for businesses with 500 employees or less.

  • 15 Campaigns
  • 10 Custom Fields
  • Social Integration
  • Public or Private Community
  • Read API Access

Enterprise & Special Plans – Contact for Pricing details

Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.

Both plans come with the following features:

  • Unlimited Campaigns
  • 20 Custom Fields
  • Dedicated Support & Training
  • Idea Refinement & Evaluation
  • Full API Access
Popular Customers

Popular Customers

Bayada, City of Atlanta, Columbia University, EA, NBC. NASA
Phone No.

Phone No.

+1-863-582-5276 +1 (800) 549-9198
Supported Integrations

Supported Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly

IdeaScale integrates with:

  • Facebook
  • Sharepoint
  • LinkedIn
  • Twitter
  • Yammer
  • Wordpress
  • OneLogin
Features

Features

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

IdeaScale FEATURES

  • 1 Community
  • Logo Upload
  • Profanity Filter
  • Mobile Optimized
  • Custom Fields
  • Social Integration
  • Google Analytics
  • Innovation Widget
  • 99.5% Up-Time Guarantee
  • Resources & Training
  • Workflow Management
  • Idea Refinement
  • Evaluation Tool Set
  • SAML
  • Full API Access
  • Security/ SAS 70 Type II
  • Single Sign-On
Devices Supported

Devices Supported

Windows
Android
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Pricing Details

Pricing Details

Learn more about REVE Chat pricing Learn more about IdeaScale pricing
Company's Address

Company's Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
1506 19th St. N.W. Suite 4, Washington, D.C. 20036
Email Address

Email Address

support@revechat.com sales@ideascale.com
Types of Support

Types of Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Languages

Languages

English, Germany, India, Spain, France, Russia, Italy, Portugal English
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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In the event you continue having doubts about which app will work best in your case it might be a good idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how extensive is its online presence. For example, in case of Facebook REVE Chat has 1936 likes on their official page while IdeaScale profile is liked by 647 people.