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Compare Retently vs NiftyISO

What is better Retently or NiftyISO? If you’re getting a difficult time deciding on the best Survey Software product for your situation, try to do a comparison of the available software and find out which solution offers more advantages. For instance, here you can examine Retently (overall score: 8.6; user rating: 100%) vs. NiftyISO (overall score: 8.0; user rating: N/A%) for their overall performance.

You can also see which one provides more tools that you need or which has more suitable pricing plans for your current situation. Having a clear table to evaluate their features will significantly improve the chances of obtaining the best product for your company. Look closely at other areas of the software such as if it’s easy to use, adaptability, scalability, and pricing terms.

Our experts made sure to review all popular Customer Experience Management Software products that you can find on the market, but among them these three caught our special attention: Yotpo, Smartlook, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Targeted Surveys
  • Advanced Reports
  • Simple Segmentation
  • Custom Templates
  • Multiple Survey Channels
  • Transactional NPS Campaigns
  • NPS Automation Scenarios
  • Native Integrations

Pricing Info

Retently offers different subscription packages depending on the types of features you need, the number of users you need the system to support, and the amount of surveys you intend to conduct monthly. This way, you get the most out of your budget and make sure you are only paying for what your operations require. If you still feel unsure about investing in this product, the vendor also has a free 14-day trial so that you can get a better feel of the features that the application has to offer.

Basic Plan – $39 per month / $328 per year

A basic NPS service for companies that start tracking and improving customer sentiment.

  • 1,000 Monthly Surveys
  • 1 Campaign
  • 1 User
  • Email surveys
  • Multi-language survey templates
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • Email Marketing Integrations
  • Slack Integration

Growth Plan – $99 per month / $832 per year

Great for SaaS, eCommerce, and SMBs that need multi-channel regular and transactional NPS.

  • 5,000 Monthly Surveys
  • 5 Campaigns
  • 5 Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration

Premium Plan – $249 per month / $2092 per month

Designed for companies that need to automate the processing of high volume customer feedback.

  • 15,000 Monthly Surveys
  • 15 Campaigns
  • 15 Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration
  • CRM Integrations
  • Retently API
  • Import of existing NPS data

Enterprise Plan – Contact Vendor for Pricing

Customer experience management for companies looking for tailored solutions and custom integrations.

  • Custom Monthly Surveys
  • Custom Campaigns
  • Custom Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration
  • CRM Integrations
  • Retently API
  • Import of existing NPS data
  • Data Warehousing
  • On-Premise, White-Label Service

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PepsiCo, GlaxoSmithKline, and Qantas

Integrations

Retently offers API capabilities, allowing it to blend seamlessly with third-party applications such as:

  • Zapier
  • Intercom
  • Slack
  • Salesforce
  • Hubspot
  • Microsoft Dynamics
  • Shopify
  • Magento
  • WooCommerce
  • MailChimp
  • Constant Contact
  • Aweber
  • Campaign Monitor
  • GetResponse
  • Pipedrive
  • Zendesk
  • FreshDesk
  • Help Scout
  • MonkeyLearn
  • Geckoboard
  • ChartMogul

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intuitive NPS software that allows you to collect and analyze feedback in order to improve customer retention and improve overall operations.

Company Email

sales@retently.com

Contact No.

Company's Address

2318 Louis Rd, Suite B
Palo Alto, CA 94303
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Anytime, Anywhere Access
  • Unlimited Audit Support
  • Native Mobile Apps for iPhone and Android
  • Mobile Browser Ready Software Access
  • Perform Audit in Remote Area using Offline Audit App Option
  • ISO Audit Checklist
  • Perform ISO Audit in Multiple Sessions
  • Follow up Audit for tracking non-conformances
  • Cyclic Audit option for periodical audits
  • Roll on Audit for flexible time periods
  • Possible to Audit only certain department of the company
  • System Provides the popular standards like ISO 9001
  • Customize Audit question to Suit your Business needs
  • Save customized audit questions as templates and reuse it with future audits
  • Multiple Clients/Locations
  • Identify and record non-conformances at time of Audit
  • Categorize non-conformances as major and minor
  • Add evidence for non-conformances within the system in form of pictures and pdf
  • Option to upload audio and video as nonconformance evidence
  • Categorize the source of non-conformance as CAPA, Document control and others
  • Data Backup options
  • Professional Audit report
  • Management report for Auditor performance
  • Management report for non-conformances
  • Management report for the effectiveness of the Audit process
  • The print report in PDF or WORD
  • Option to archive old Audits
  • Manage Employees – Auditors effectively
  • Option to Purchase/Add additional standards
  • Audit Scheduler with calendar

Pricing Info

NiftyISO offers the following basic and enterprise pricing packages:

Essential – $9/month

  • 2 Users
  • Mobile/Tablet Access
  • Data Backup
  • Email Support

Professional – $25/month

  • 5 Users
  • Mobile/Tablet Access
  • Data Backup
  • Premium Support

Premium – $75/month

  • 15 Users
  • Mobile/Tablet Access
  • Data Backup
  • Premium Support

Ultimate – Custom Enterprise Pricing

  • More than 15 Users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASSCOM, Indo-American Chamber of Commerce

Integrations

NiftyISO integrates with the following business systems and applications:

  • MS Word
  • PDF

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An Internal and Client Audit Management Software designed to help small and medium-sized organizations perform audits to ensure their processes, workflows, and practices adhere to ISO Standards.

Company Email

sales@niftysol.com

Contact No.

Company's Address

NiftySOL
16 Corporate Way, Suite 2 #4000
Valley Cottage, NY 10989
United States

It may not always be enough to simply compare Retently and NiftyISO against one another. While reliable features, pricing and customer reviews are all important and should be considered when making a final decision, you should also check out the recognition and awards merited by each app. Very often a less known service may turn out to be an excellent choice that was distinguished with B2B awards such as our Supreme Software Award which proves that in spite of lesser market popularity it’s a significant contender to the solutions that rule the market.

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