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Compare NiftyISO vs. Retently

A great way to find the correct Survey Software product for your organization is to compare the solutions against each other. Here you can compare Retently and NiftyISO and see their features compared thoroughly to help you choose which one is the superior product. Also, you can examine their overall ratings, such as: overall score (Retently: 8.6 vs. NiftyISO: 8.0) and user satisfaction (Retently: 100% vs. NiftyISO: N/A%). Examine their distinctive features and similarities and find out which one outperforms the other. Similarly anticipate the state of how your business will look like in the future; will your business outgrow the app in the next couple of years? At the moment, the top solutions in our Customer Experience Management Software category are: Hotjar, Yotpo, Qualtrics CX.
Software

NiftyISO

VS

Retently

VS

NiftyISO screenshot Retently screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.6 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

100% ?

Price

Price

$9

$39

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Annual Subscription | Quote-based
Complete Review

Complete Review

Overview

Overview

An Internal and Client Audit Management Software designed to help small and medium-sized organizations perform audits to ensure their processes, workflows, and practices adhere to ISO Standards.
An intuitive NPS software that allows you to collect and analyze feedback in order to improve customer retention and improve overall operations.
Useful Links
Available Features

Available Features

NiftyISO FEATURES

  • Anytime, Anywhere Access
  • Unlimited Audit Support
  • Native Mobile Apps for iPhone and Android
  • Mobile Browser Ready Software Access
  • Perform Audit in Remote Area using Offline Audit App Option
  • ISO Audit Checklist
  • Perform ISO Audit in Multiple Sessions
  • Follow up Audit for tracking non-conformances
  • Cyclic Audit option for periodical audits
  • Roll on Audit for flexible time periods
  • Possible to Audit only certain department of the company
  • System Provides the popular standards like ISO 9001
  • Customize Audit question to Suit your Business needs
  • Save customized audit questions as templates and reuse it with future audits
  • Multiple Clients/Locations
  • Identify and record non-conformances at time of Audit
  • Categorize non-conformances as major and minor
  • Add evidence for non-conformances within the system in form of pictures and pdf
  • Option to upload audio and video as nonconformance evidence
  • Categorize the source of non-conformance as CAPA, Document control and others
  • Data Backup options
  • Professional Audit report
  • Management report for Auditor performance
  • Management report for non-conformances
  • Management report for the effectiveness of the Audit process
  • The print report in PDF or WORD
  • Option to archive old Audits
  • Manage Employees – Auditors effectively
  • Option to Purchase/Add additional standards
  • Audit Scheduler with calendar

Retently FEATURES

  • Targeted Surveys
  • Advanced Reports
  • Simple Segmentation
  • Custom Templates
  • Multiple Survey Channels
  • Transactional NPS Campaigns
  • NPS Automation Scenarios
  • Native Integrations
Vendor's Address

Vendor's Address

NiftySOL
16 Corporate Way, Suite 2 #4000
Valley Cottage, NY 10989
United States
2318 Louis Rd, Suite B
Palo Alto, CA 94303
USA
Pricing Details

Pricing Details

Learn more about NiftyISO pricing Learn more about Retently pricing
Supported Integrations

Supported Integrations

NiftyISO integrates with the following business systems and applications:

  • MS Word
  • PDF

Retently offers API capabilities, allowing it to blend seamlessly with third-party applications such as:

  • Zapier
  • Intercom
  • Slack
  • Salesforce
  • Hubspot
  • Microsoft Dynamics
  • Shopify
  • Magento
  • WooCommerce
  • MailChimp
  • Constant Contact
  • Aweber
  • Campaign Monitor
  • GetResponse
  • Pipedrive
  • Zendesk
  • FreshDesk
  • Help Scout
  • MonkeyLearn
  • Geckoboard
  • ChartMogul
Devices Supported

Devices Supported

Android
iPhone/iPad
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Cost Details

Cost Details

NiftyISO offers the following basic and enterprise pricing packages:

Essential – $9/month

  • 2 Users
  • Mobile/Tablet Access
  • Data Backup
  • Email Support

Professional – $25/month

  • 5 Users
  • Mobile/Tablet Access
  • Data Backup
  • Premium Support

Premium – $75/month

  • 15 Users
  • Mobile/Tablet Access
  • Data Backup
  • Premium Support

Ultimate – Custom Enterprise Pricing

  • More than 15 Users

Retently offers different subscription packages depending on the types of features you need, the number of users you need the system to support, and the amount of surveys you intend to conduct monthly. This way, you get the most out of your budget and make sure you are only paying for what your operations require. If you still feel unsure about investing in this product, the vendor also has a free 14-day trial so that you can get a better feel of the features that the application has to offer.

Basic Plan – $39 per month / $328 per year

A basic NPS service for companies that start tracking and improving customer sentiment.

  • 1,000 Monthly Surveys
  • 1 Campaign
  • 1 User
  • Email surveys
  • Multi-language survey templates
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • Email Marketing Integrations
  • Slack Integration

Growth Plan – $99 per month / $832 per year

Great for SaaS, eCommerce, and SMBs that need multi-channel regular and transactional NPS.

  • 5,000 Monthly Surveys
  • 5 Campaigns
  • 5 Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration

Premium Plan – $249 per month / $2092 per month

Designed for companies that need to automate the processing of high volume customer feedback.

  • 15,000 Monthly Surveys
  • 15 Campaigns
  • 15 Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration
  • CRM Integrations
  • Retently API
  • Import of existing NPS data

Enterprise Plan – Contact Vendor for Pricing

Customer experience management for companies looking for tailored solutions and custom integrations.

  • Custom Monthly Surveys
  • Custom Campaigns
  • Custom Users
  • Email surveys
  • Multi-language survey templates
  • In-app surveys
  • Transactional surveys
  • Automation workflows, webhooks
  • Conversations
  • Customer segmentation
  • Data export
  • AI-powered response analytics
  • Email Marketing Integrations
  • Slack Integration
  • Zapier Integration
  • Intercom Integration
  • Shopify Integration
  • CRM Integrations
  • Retently API
  • Import of existing NPS data
  • Data Warehousing
  • On-Premise, White-Label Service
Email Address

Email Address

sales@niftysol.com sales@retently.com
Languages Supported

Languages Supported

English English
Customer Support

Customer Support

Phone Live Support
Phone
Popular Clients

Popular Clients

NASSCOM, Indo-American Chamber of Commerce PepsiCo, GlaxoSmithKline, and Qantas
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Phone Number

Phone Number

(347) 558-2873 +1 650 564 7289
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Compare Products

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be enough to simply compare Retently and NiftyISO with one another. Even though reliable features, cost and user reviews are all important and should be taken into account when making a final choice, you should also take a look at the recognition and awards merited by every product. Frequently a less popular software may turn out to be a good choice that was distinguished with industry awards such as our Experts’ Choice Award which shows that regardless of limited market presence it’s a worthy contender to the solutions that rule the market.