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Compare Reputation Loop vs Customer Alliance

What is better Reputation Loop or Customer Alliance? When comparing Reputation Loop and Customer Alliance, it is simple to see which Reputation Management Software product is the more effective alternative. This ensures that your organization can get the most productive and useful program. You can check the details, like available tools, pricing, plans offered by each vendor, offer conditions, etc.

We also let you check their general scores to know which one looks to be more suitable. Reputation Loop has 7.8 points for overall quality and N/A% rating for user satisfaction; while Customer Alliance has 8.6 points for overall quality and 100% for user satisfaction. Similarly, you can also assess which vendor is more reliable by sending an an email question to both and see which company replies sooner.

We know that not all businesses have the time to scrutinize dozens of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Reputation Management Software category are: Hootsuite, Qualtrics CX, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Listings Management
  • API Integrations
  • SMS Review Alerts
  • Email Review Alerts
  • Negative Feedback & Review Management
  • Real-Time Reporting
  • Employee Feedback Monitoring
  • Employee Performance Tracking
  • Custom Business Page
  • Automated Review & Feedback Posting
  • Website Review Feed
  • Microsite Review Integration
  • Branded Feedback Page

Pricing Info

Reputation Loop offers three quote-based enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Single Business – By quote

  • Generate & Monitor Online Reviews
  • Business Listings Management
  • Employee Performance Monitoring
  • Reviews Sharing

Enterprise – By quote

  • Multi-Location Management
  • Multi-Location Reporting
  • Generate & Monitor Online Reviews
  • Business Listings Management
  • Employee Performance Monitoring
  • Reviews Sharing

Marketing Agencies – By quote

  • White Labeling
  • Marketing Materials
  • Training
  • Generate & Monitor Online Reviews
  • Business Listings Management
  • Employee Performance Monitoring
  • Reviews Sharing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Reputation Loop integrates with several dental practice management software, including:

  • Dentrix G6
  • OpenDental 14
  • SoftDent 15
  • PracticeWorks 7

The application also integrates with the following solutions and services:

  • Xero
  • MapQuest
  • Yelp
  • YellowPages

For a complete list of integrations, visit the official website.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Reputation Loop is an instant online review creator and reputation management solution.

Company Email

sales@reputationloop.com

Contact No.

Company's Address

21001 N Tatum Blvd, Ste 1630
Phoenix, Arizona
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Questionnaire
  • Review Invitation
  • WiFi Questionnaire
  • Reviews Widget
  • Certificate Integration
  • Reviews Analysis
  • Semantics
  • Competition Overview
  • Partner & Third-Party Integrations

Pricing Info

Customer Alliance offers the following enterprise pricing packages:

Basic – €79.00/month + €1.00/room/month/annual billing

  • Basic Features

Plus – €79.00/month + €1.50/room/month/annual billing

  • Basic Features
  • Online Reputation Monitoring
  • Social Media Monitoring

Premium – €79.00/month + €2.00/room/month/annual billing

  • All Plus Features
  • Online Reputation Monitoring
  • Social Media Monitoring
  • Competition Analysis
  • SMS Invitation
  • Backend Interface for Hospitality Chain

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Schick Hotels, Sylter Hof Berlin, Hotel Victoria Nürnberg

Integrations

Xustomer Alliance interfaces with the following solutions:

  • 5stelle*
  • X
  • ASA HOTEL
  • ASSD
  • Availpro
  • CBP Hôtel – Sequoiasoft
  • Chloë
  • Citadel
  • Cudbe
  • DATAreform GmbH
  • Dylog
  • Éole – GHM GESTHOTEL
  • FITS Hotel Software
  • GeHo
  • GestioneAlbergo PMS Leonardo
  • GHM GESTHOTEL
  • PROFI
  • HOTELCUBE
  • Hoteleasy
  • Hotelfinder
  • HOPE
  • HOTELTIME SOLUTIONS
  • HOTIX
  • Hotline
  • Hottimo
  • HS / 3
  • ibelsa
  • ideas4hotels
  • INAXEL Naxi-Gestion
  • INFHOTIK
  • Infor
  • Jazotel Front Office
  • Lodgit Hotel Software
  • Logotel Hotel Software
  • Medialog
  • Micrologic
  • Misterbooking
  • Ms3 Solutions
  • Novaresa
  • OPERA
  • Oracle
  • Orchestra Software
  • Oscar WiFi
  • Page 3.0 PMS
  • Protel
  • resalys
  • reservit
  • Resthel Office
  • Rezlynx PMS
  • Scrigno PMS – GP Dati
  • semper
  • serenata
  • SIHOT
  • Stardekk
  • Swoppen Systems
  • Thaïs-Soft
  • Thelis eSeason
  • Topsys
  • VEGA
  • WebResa
  • Winhotel
  • Winner Front Office

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-around reputation management software for independent hotels and chains.

Company Email

info@customer-alliance.com

Contact No.

Company's Address

Customer Alliance
Ullsteinstr. 118, Tower B
12109 Berlin
Germany

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Almost as essential as useful features and client support responsiveness are pricing packages made available by Reputation Loop and Customer Alliance. While pricing should not be a deciding aspect it’s without a doubt a key thing to consider. You should look for a flexible pricing package that can be matched with your team size and easily scaled up every time your business grows. Make sure you don’t choose pricing plans that include additional features that you won’t use and always try to contact with the vendor directly because enterprises can usually benefit from more affordable prices. You should also try out a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to spend any money and offers a practical overview of what it feels like to work with Reputation Loop and Customer Alliance.

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