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Compare Reputation Desk vs Brandwatch

What is better Reputation Desk or Brandwatch? The best Reputation Management Software is a solution that can deal with your company’s specific requirements. It’s easy to identify which option is best suited for your enterprise if you compare numerous products before you decide which one is the best.

For example, Reputation Desk and Brandwatch are scored at 8.0 and 8.0, respectively, for overall quality and performance. Likewise, Reputation Desk and Brandwatch have a user satisfaction rating of 57% and 97%, respectively, which reveals the general feedback they get from customers. Better yet, talk to a regular client of the software and solicit their opinion regarding the application in question.

At the moment, the leading products in our Reputation Management Software category are: Qualtrics CX, Hootsuite, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 57%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Review Generation
  • Analytics Dashboard
  • Automated Review Requests
  • Website Review Widget
  • Review Filtering and Promotions
  • Reputation Monitoring
  • Feedback Alert
  • Listing Management

Pricing Info

Reputation Desk offers a pricing package of $79/month. You can also avail of the 7-day free trial to see if it fits your business needs.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Riverhead Orthodontics, Kuncio Orthodontics, Woodhaven Braces

Integrations

Reputation Desk integrates with the following business systems and applications:

  • Dentrix
  • Google
  • Facebook
  • Yellow Pages
  • Yelp
  • HealthGrades
  • RateMDs

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

All in one automated platform to manage your reputation, monitor reviews, generate new positive reviews, and attract new customers

Company Email

Info@reputationdesk.com

Contact No.

Company's Address

Reputation Desk
1460 Broadway, Suite 7002
New York, NY 10036
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from £500

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multilingual Coverage
  • Search Operators
  • Proprietary Technology
  • Historical Data
  • Metadata
  • Location Data
  • Sentiment Analysis
  • Influence Statistics
  • Charting
  • Customizable Dashboards
  • Bulk Actions
  • Topic clouds
  • Fast and Intuitive Interface
  • Filters and Search Within
  • Rules
  • Email Alerts
  • Fully Exportable Data
  • One-click Response
  • Workflow
  • Unlimited Users
  • Continuous Innovation
  • Human Data Validation
  • Comprehensive Training Material
  • Personal Account Manager
  • Quality over quantity
  • Full Twitter Coverage
  • Channels
  • Twitter Insights
  • Shareable Dashboards
  • Integrations and partnerships
  • Demographic Insights
  • SSO
  • Automated Reports
  • Fully branded
  • Multi-screen
  • Controlled remotely
  • Multiple setups
  • Flexible displays
  • Integration
  • Dynamic
  • Communication

Pricing Info

Brandwatch/Pro: £500/month

  • Social analysis for small and medium brands or topics

Enterprise/M: £2000/month

  • Advanced analysis for big brands and large agencies

Enterprise/Q: £2000/month

  • Advanced analysis with high-volume queries for growing agencies

It also has special packages for agencies. Brandwatch Vizia is available on a subscription basis, on top of a Brandwatch Analytics Enterprise account. Pricing for Vizia is based on number of licenses. Get in touch with the company for pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pandora, Pepsico, Whirlpool

Integrations

  • Spredfast
  • Clarabridge
  • Hootsuite
  • Percolate

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Brandwatch is a software tool that helps you to discover the conversations that matter to you. Locate every discussion about your brand and products with pinpoint accuracy.

Company Email

Contact No.

Company's Address

Sovereign House Church Street Brighton, East Sussex BN11UJ United Kingdom

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Both Reputation Desk and Brandwatch were evaluated by a team of independent SaaS experts who conducted a detailed examination of all important aspects of every solution. Their total rating was calculated by means of unique SmartScore algorithm which gives a separate partial score to each component including: main features, client support, mobile device support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only aspect crucial to a business so we make an effort to pay attention to all sides of a service before giving it a final score.

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