Compare RepuGen vs. Qualtrics Customer Experience

There are many Customer Experience Management Software products available for businesses today. The ideal way to find out which service fits your needs best is to compare them side by side. As an example, here you can assess RepuGen and Qualtrics for their overall score (8.0 vs. 8.8, respectively) or their user satisfaction rating (95% vs. 82%, respectively). It’s also possible to compare their capabilities and pricing terms as well as other helpful details below. When matching products be sure to check their similar functions and mark their differences to get a clearer picture of both deals. What is more remember to check secondary features including security, backup, intuitiveness, and customer support. In the event you have to quickly decide on the top Customer Experience Management Software according to our experts we advise you take a look at the following services: Intercom, Contactually, Yotpo.
Compare

RepuGen

VS

Qualtrics Customer Experience

VS

RepuGen screenshot Qualtrics Customer Experience screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

9.1 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

95% ?

Price

Price

$79

By quote

Pricing Type

Pricing Type

Monthly payment | Quote-based Annual Subscription | Quote-based
Complete Review

Complete Review

General Description

General Description

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.
Quick Links
Available Plans

Available Plans

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Popular Customers

Popular Customers

Family Care Centers, MemorialCare Medical Group Yamaha, Allianz, jetBlue
Contact No.

Contact No.

+1-866-246-7891 +1 800 340 9194
Available Languages

Available Languages

English, India English, Chinese, German, Japanese, Spanish, French
Available Integrations

Available Integrations

RepuGen integrates with any EMR system (Electronic Medical Record).

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
Pricing Details

Pricing Details

Learn more about RepuGen pricing Learn more about Qualtrics Customer Experience pricing
Available Features

Available Features

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

Qualtrics Customer Experience FEATURES

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning
Contact Address

Contact Address

19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
2250 N. University Pkwy,
48-C, Provo, 84604
USA
Company Email

Company Email

info@repugen.com support@qualtrics.com
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Support Types

Support Types

Phone
Ticket Training
Phone Live Support
Ticket Training
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Product Comparisons

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You don’t want simply a wide array of features and scalable pricing from a well-known Customer Experience Management Software. Almost as significant as main features is a trustworthy customer support. You want to ensure that when you have any questions about RepuGen or Qualtrics, or you face some problems, or perhaps you’ll want to request a specific change or functionality beneficial to your team you can trust in a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you are able to enjoy individual training or at least an FAQ you can use.