Compare RepuGen vs. LiveEngage

If you want to get a quick way to decide which Customer Experience Management Software product is better, our proprietary method gives RepuGen a score of 8.0 and LiveEngage a score of 8.8 for total quality and performance. Furthermore, RepuGen is rated at 95%, while LiveEngage is rated 100% for their user satisfaction level. You can also review their product details, such as functions, tools, options, plans, pricing, and many more. Find out whether the solution allows you to customize at least part of its funnels to ensure the software fits your own business processes. We are aware that not all businesses have enough time to scrutinize a large number of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Contactually, Yotpo, Intercom.
Software

RepuGen

VS

LiveEngage

VS

RepuGen screenshot LiveEngage screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.8 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

100% ?

Pricing

Pricing

$79

$49

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Quote-based
Complete Review

Complete Review

General Description

General Description

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
LiveEngage is the leading chat and messaging solution, having been the leading provider of desktop and mobile messaging applications for over 20 years.
Easy Links
Supported Integrations

Supported Integrations

RepuGen integrates with any EMR system (Electronic Medical Record).

LiveEngage integrates with the following business systems and applications:

  • Salesforce CRM
  • SugarCRM
  • Zendesk
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Pricing Details

Pricing Details

Learn more about RepuGen pricing Learn more about LiveEngage pricing
Phone Number

Phone Number

+1-866-246-7891 +1-212-609-4200
Prominent Clients

Prominent Clients

Family Care Centers, MemorialCare Medical Group Adobe, Microsoft, IBM
Support Types

Support Types

Phone
Ticket Training
Phone
Ticket Training
Company Email

Company Email

info@repugen.com pr@liveperson.com
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Plans

Pricing Plans

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

LiveEngage offers two enterprise pricing plans: a Small Team Plan (for 1-5 users) and a Custom Plan (for more 5 users). It offers a limited Free Trial for 30 days (no credit card required).

Small Team Plan (15-day money back guarantee)

  • 1 user = $49 per month
  • 2 users = $94 per month
  • 3 users = $139 per month
  • 4 users = $179 per month
  • 5 users =  $219 per month

Custom Plan

To get a custom quote for your company, please contact LivePerson directly.

Here is what’s included in both plans:

  • Mobile and web messaging
  • Robust reporting and analytics
  • Real-time sentiment analysis
  • Hot topics
  • Smart agent routing
  • Secure co-browsing
  • Offsite engagements
  • Accessibility
Languages

Languages

USA, UK, Canada, International, India USA, UK, Canada, International
Vendor's Address

Vendor's Address

19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
475 10th Avenue, 5th Floor
New York, NY 10018
USA
List of Features

List of Features

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

LiveEngage FEATURES

  • Mobile and web messaging
  • Robust reporting and analytics
  • Real-time sentiment analysis
  • Hot topics
  • Smart agent routing
  • Secure co-browsing
  • Offsite engagements
  • Accessibility
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The services examined on this page are merely a small sample of our entire Customer Experience Management Software category and you should keep in mind that there could be more desirable solutions available. If you would like to make sure you make the best possible choice for your company we definitely suggest that you compare more software first. It may also be a good idea to check out our top 10 Customer Experience Management Software ranking to find out which apps are in the current year the best ones and dominate the market.