Compare Knexus Customer Services vs. RepuGen

Specific firms demand different types of Customer Experience Management Software. To understand well which one meets your requirements, think about assessing various solutions feature by feature including their conditions and costs. Likewise, you may get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system. The results are: RepuGen (8.0) vs. Knexus Customer Services (6.9) for overall quality and performance; RepuGen (95%) vs. Knexus Customer Services (100%) for user satisfaction rating. Analyze their strong and weak points and decide which software is a better option for your company. One simple but effective tip is to note down the pros and cons of both services side by side and check which app is better. In case you you want to quickly identify the more reliable Customer Experience Management Software according to our experts we advise you examine the following services: Yotpo, Intercom, Appcues.
Software

Knexus Customer Services

VS

RepuGen

VS

Knexus Customer Services screenshot RepuGen screenshot
Pricing Details

Our Score

Our Score

6.9 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

95% ?

Price

Price

by quote

$49

Pricing Model

Pricing Model

Quote-based Monthly payment | Quote-based
Full Review

Full Review

Overview

Overview

Knexus Customer Services is a platform that enables customer service teams to distribute personalized content experiences to any digital touchpoint.
RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
Easy Links
Available Languages

Available Languages

USA, UK, Canada, International USA, UK, Canada, International, India
Pricing Details

Pricing Details

Learn more about Knexus Customer Services pricing Learn more about RepuGen pricing
Customer Support

Customer Support

Phone
Training
Phone
Ticket Training
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Company Email

Company Email

info@repugen.com
Company's Address

Company's Address

212 West 22nd Street, Suite 6B,
New York, NY 10011
USA
19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
Supported Integrations

Supported Integrations

Knexus easily integrates with other tools such as your brand’s CRM, DAM, CMS, and marketing automation software via the flexible API.

RepuGen integrates with any EMR system (Electronic Medical Record).

Features

Features

Knexus Customer Services FEATURES

  • Trend Analysis
  • Text Analysis
  • Multi-Channel Collection
  • Feedback Management
  • Dashboard
  • Customer Segmentation
  • Analytics

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring
Available Plans

Available Plans

Knexus offers four enterprise pricing packages for users to choose from. Choose the best plan for your business,  and contact the vendor for a quote:

Starter Plan

  • 3 users
  • 10 GB bandwidth (monthly)
  • 80 GB storage (monthly)
  • Customer support via email
  • Product training – 0.5 trainer day

Pro Plan

  • 6 users
  • 25 GB bandwidth (monthly)
  • 200 GB storage (monthly)
  • Customer support via email/phone
  • Product training – 1 trainer day

Pro+ Plan

  • 12 users
  • 50 GB bandwidth (monthly)
  • 400 GB storage (monthly)
  • Product training – 2 trainer day

Enterprise Plan

Solution and pricing based on your company-specific requirements.

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $99/provider/month
  • 2-5 Providers – $74/provider/month
  • 6-9 Providers -$49/provider/month
  • 10+ Providers – By quote
Contact Phone

Contact Phone

+1-646-801-7968 +1-866-246-7891
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Popular Customers

Popular Customers

Office Depot, Hilton, Sage, GlaxoSmithKline Family Care Centers, MemorialCare Medical Group
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, details and experiences that we shared in this table were collected from official company websites, advertising materials available online, actual experience from real clients as well as our own hands-on use of every software by an expert. We pay a lot of attention to thoroughly test each service, so we not only examine it on our own, but we also correlate our results with opinions of other people from the SaaS community.