Compare RepuGen vs. InMoment

It’s a good idea to use our scoring system to help you get a general idea which Customer Experience Management Software product is better for your company. For overall product quality, RepuGen received 8.0 points, while InMoment earned 9.0 points. At the same time, for user satisfaction, RepuGen scored 95%, while InMoment scored 100%. Information regarding their features, tools, supported platforms, customer support, plus more are provided below to give you a more versatile assessment. Remember to purchase only the tools your business requires so as not to waste cash for functions that are unnecessary. Our team put a lot of effort to review all popular Customer Experience Management Software solutions that you can find out there, but among them these three caught our special attention: Intercom, Yotpo, Contactually.
Product

RepuGen

VS

InMoment

VS

RepuGen screenshot InMoment screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

9.0 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

100% ?

Pricing

Pricing

$79

by quote

Price Scheme

Price Scheme

Monthly payment | Quote-based Quote-based
Detailed Review

Detailed Review

General Info

General Info

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
Advanced data gathering and analytics for businesses to optimize customer experience.
Quick Links
Pricing Details

Pricing Details

Learn more about RepuGen pricing Learn more about InMoment pricing
Popular Clients

Popular Clients

Family Care Centers, MemorialCare Medical Group Nike, Comcast, Pizza Hut
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Contact Phone

Contact Phone

+1-866-246-7891 +1-800-530-4251
Vendor Email

Vendor Email

info@repugen.com support@inmoment.com
Languages

Languages

USA, UK, Canada, International, India USA, UK, Canada, International
Available Plans

Available Plans

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.

Supported Integrations

Supported Integrations

RepuGen integrates with any EMR system (Electronic Medical Record).

  • Facebook
  • Twitter
  • Yelp
  • Google+
  • TripAdvisor
  • OpenTable
  • UrbanSpoon
  • FourSquare
  • Voxpopme
  • OneLogin
  • All popular CRM
Support Types

Support Types

Phone
Ticket Training
Phone Live Support
Training
Features

Features

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

InMoment FEATURES

  • Video, Voice, Text & Active Listening
  • Full Web Feedback Integration
  • Fast Video Transcription
  • Role-based Reporting
  • Auto-route Reporting
  • Customizable Dashboards
  • Case Management
  • Text Analytics
  • Automated Real-time Alerts
  • Personalized Coaching Opportunities
  • Location-specific Recommendations
Vendor's Address

Vendor's Address

19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
310 E 4500 South, Suite 450
Salt Lake City, UT 84107
USA
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both RepuGen and InMoment were reviewed by a panel of independent B2B experts who prepared a thorough study of all core aspects of every solution. Their final score was calculated using our unique SmartScore algorithm which provides a separate partial score to every component including: main features, customer support, mobile device support, security, customer satisfaction and media presence. We realize useful features are not the only factor crucial to a business so we make an effort to pay attention to all facets of a product before coming up with its final score.