Compare RepuGen vs. Conversocial

Different organizations need different types of Customer Experience Management Software. To find out which service suits you, think about comparing various options feature by feature an taking into consideration their terms and prices. Similarly, you will get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system. The results are: RepuGen (8.0) vs. Conversocial (8.6) for all round quality and usefulness; RepuGen (95%) vs. Conversocial (100%) for user satisfaction rating. Analyze their high and weaker points and decide which software is a better option for your company. A simple, practical tactic is to write the strengths and weaknesses of both solutions next to each other and find out which solution comes on top. In case you you want to quickly identify the best Customer Experience Management Software according to our experts we recommend you try out these services: Intercom, Contactually, Yotpo.
Software

RepuGen

VS

Conversocial

VS

RepuGen screenshot Conversocial screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

8.6 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

100% ?

Price

Price

$79

by quote

Pricing Type

Pricing Type

Monthly payment | Quote-based Quote-based
Detailed Review

Detailed Review

General Description

General Description

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
A service to help companies provide their customers the optimal social media care and experience.
Easy Links
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Contact Address

Contact Address

19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
3 West 18th Street, 8th Floor
New York, NY 10011
USA
Phone No.

Phone No.

+1-866-246-7891 +1-646-375-2492
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Page

Pricing Page

Learn more about RepuGen pricing Learn more about Conversocial pricing
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Training
List of Features

List of Features

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

Conversocial FEATURES

  • Integration with Social Media Platforms & CRM
  • Social Media Analytics
  • Real-time Tracking and Reporting of Social Events
  • Collaborative Platform
  • Priority Response Engine
  • Single Conversation Thread
  • Unified Inbox for Sorting Social Media Data
  • Access to all Past Interactions
  • Business Content Sharing
  • Global Content Library
  • Exportable PDF of Analytics Page
  • Automated Data Export
  • Synching of Customer Info to Existing CRM
Pricing Plans

Pricing Plans

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.

Prominent Customers

Prominent Customers

Family Care Centers, MemorialCare Medical Group Google, Volkswagen, Hyatt Hotels
Company Email

Company Email

info@repugen.com socialfirst@conversocial.com
Languages Supported

Languages Supported

USA, UK, Canada, International, India USA, UK, Canada, International
Integrations

Integrations

RepuGen integrates with any EMR system (Electronic Medical Record).

Conversocial integrates with the following business systems and applications:

  • Facebook
  • Instagram
  • Twitter
  • Brandwatch (signal alert from 80 million online sources for relevant mentions)
  • Synthesio (social intelligence to transform data into insights)
  • Insided (harnessing community channels to boost customer service)
  • All popular CRM platforms
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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If you are still having second thoughts about which product will perform best in your case it may be a sensible idea to take a look at each service’s social metrics. These metrics are frequently a sign of how popular each app is and how wide is its online presence.For example, if you look at RepuGen LinkedIn page you’ll see that they are followed by 18 users. In case of Conversocial the amount of followers on their LinkedIn page is 2426.