Compare RepuGen vs. CloudCherry

Getting the best Customer Experience Management Software product is all about cross-checking different solutions and figuring out the top software for your specific needs. Our unique algorythm gives you a quick look at the general rating of RepuGen and CloudCherry. For overall quality and performance, RepuGen scored 8.0, while CloudCherry scored 8.5. On the other hand, for user satisfaction, RepuGen earned 95%, while CloudCherry earned 100%. Below you can also look at their characteristics, terms, plans, etc. to see which program will be more appropriate for your needs. One critical element to check is whether the app allows you to toggle on/off permissions on various types of users to protect any confidential business data. As of now, the best services in our Customer Experience Management Software category are: Yotpo, Intercom, Contactually.
Software

RepuGen

VS

CloudCherry

VS

RepuGen screenshot CloudCherry screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.5 ?

Client Experience

Client Experience

Client Experience

95% ?

Client Experience

100% ?

Cost

Cost

$79

by quote

Pricing Model

Pricing Model

Monthly payment | Quote-based Quote-based
Full Review

Full Review

Product Info

Product Info

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
CloudCherry is a software tool that helps companies understand what customers really think of their service and maximize the potential of every customer interaction.
Quick Links
Available Languages

Available Languages

USA, UK, Canada, International, India USA, UK, Canada, International
Company's Address

Company's Address

19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
Customer Analytics Technologies Inc.
4695 Chabot Drive, Ste. 200
Pleasanton, CA 94588
USA
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
List of Features

List of Features

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

CloudCherry FEATURES

  • Omni(Present)- Channel (17+ VOC channels)
  • Flexible questionnaire builder
  • Readymade questionnaire templates
  • Net Promoter Score
  • Automated Sentiment Analysis
  • Customer Satisfaction
  • Customer Effect Score
  • Email Links & Embeds
  • Chatbots
  • Popup Surveys
  • QR Codes
  • Customer Delight Meter & Customer Delight Score
  • Feedback & Customer Experience and Dashboard
  • Insight Center Mobile App
  • Scheduled Report
  • Real-time Insights
  • Custom Reports
  • Department Roles & Views
  • Role-based Notifications
  • Ticketing & Call Center
  • Inbound IVR
  • Open API
Pricing Plans

Pricing Plans

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

CloudCherry’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote. A free trial and a free demo are also available.

Pricing Details

Pricing Details

Learn more about RepuGen pricing Learn more about CloudCherry pricing
Company Email

Company Email

info@repugen.com info@getcloudcherry.com
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Supported Integrations

Supported Integrations

RepuGen integrates with any EMR system (Electronic Medical Record).

CloudCherry is an open API system you can easily connect to any app or business system in your software infrastructure. For more details, visit the company’s official website, and talk to their NPS management experts.

Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Ticket Training
Contact No.

Contact No.

+1-866-246-7891 +1-925-400-3930
Prominent Clients

Prominent Clients

Family Care Centers, MemorialCare Medical Group Fastrack, University of Essex, Puma
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You don’t want exclusively a broad set of functionalities and flexible pricing packages from a credible Customer Experience Management Software. Almost as crucial as core features is a quality customer support. You want to make sure that when you have any questions about RepuGen or CloudCherry, or you face some problems, or perhaps you’ll need to ask for a certain update or functionality beneficial to your business you can trust in a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are offered. It’s also a major asset if you are able to benefit from individual training or at least a knowledge base you can use.