Compare Client Heartbeat vs. RepuGen

We are here to simplify the whole process of assessing Customer Experience Management Software products for you. In particular, on this page you can verify the overall performance of RepuGen (8.0) and compare it with the overall performance of Client Heartbeat (8.6). You can also match their overall user satisfaction rating: RepuGen (95%) vs. Client Heartbeat (84%). Furthermore, you can read their capabilities carefully to see which product can better deal with your company’s needs. In general, any business solution should allow you to immediately see the big picture, at the same time offering you immediate access to the details. In the event you need to quickly find the top Customer Experience Management Software according to our review team we advise you try out the following products: Appcues, Intercom, Yotpo.
Compare

Client Heartbeat

VS

RepuGen

VS

Client Heartbeat screenshot RepuGen screenshot
Pricing Page

Score

Our Score

8.6 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

84% ?

Client Experience

95% ?

Pricing

Pricing

$29

$49

Price Scheme

Price Scheme

Monthly payment Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

Client Heartbeat is a customer survey tool that monitors customer satisfaction to intelligently identify how happy or unhappy your customers are.
RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
Useful Links
Available Integrations

Available Integrations

Client Heartbeat integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • Autotask
  • Seamless Docs
  • ConnectWise

RepuGen integrates with any EMR system (Electronic Medical Record).

Vendor's Address

Vendor's Address

Brisbane, Australia 19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
Pricing Page

Pricing Page

Learn more about Client Heartbeat pricing Learn more about RepuGen pricing
Phone No.

Phone No.

+1-415-322-9050 +1-866-246-7891
Prominent Clients

Prominent Clients

JBS Bookkeeping, Effective IT, Dorks Delivered Family Care Centers, MemorialCare Medical Group
Available Languages

Available Languages

USA, UK, Canada, International USA, UK, Canada, International, India
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Customer Support

Customer Support

Phone
Phone
Ticket Training
Features

Features

Client Heartbeat FEATURES

  • Custom Surveys
  • Periodic Surveys
  • Recommended Questions
  • Quick Filter
  • At Risk Customer Alerts
  • Company and Customer Trends
  • Company Reports
  • Industry Benchmarks
  • Testimonials
  • CRM Integration
  • Automatic Followups
  • Social Sharing
  • Automatic Reminders

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring
Pricing Plans

Pricing Plans

Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:

Basic – $29/month

  • Unlimited Surveys
  • 1 User
  • 50 Contacts
  • Company Branding

Gold – $59/month

  • All Basic features
  • 5 Users
  • 500 Contacts
  • CRM syncing/API access

Platinum – $89/month

  • All Gold features
  • 10 Users
  • 1000 Contacts
  • 3 Sub Accounts
  • Concierge Support

Enterprise – $449/month

  • All Platinum features
  • 50 + Users
  • 10,000 + Contacts
  • 10 Sub Accounts

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $99/provider/month
  • 2-5 Providers – $74/provider/month
  • 6-9 Providers -$49/provider/month
  • 10+ Providers – By quote
Email Address

Email Address

support@clientheartbeat.com info@repugen.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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You don’t want simply a broad set of functionalities and adjustable pricing from a credible Customer Experience Management Software. Almost as crucial as key features is a quality customer support. You want to make sure that when you have any questions about RepuGen or Client Heartbeat, or you struggle with some problems, or perhaps you’ll want to request a certain revision or feature beneficial to your business you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. It’s also a big plus if you are able to profit from personal training or at the very least a knowledge base you can use.