Compare RepuGen vs. Client Heartbeat

When choosing the right Customer Experience Management Software for your firm our recommendation is that you compare the features, rates, as well as other critical details about the product and vendor. Here, you can check the parallels and discrepancies between RepuGen (overall score at 8.0 and user satisfaction at 95%) and Client Heartbeat (overall score at 8.6 and user satisfaction at 84%). It's also possible to examine their particulars elements, such as features, plans, rates, conditions, etc. Similarly, analyze the terms thoroughly for information on hidden fees, including, installation, independent customer service, upgrade fees, cloud storage fees, and others. In case you you would like to quickly identify the best Customer Experience Management Software according to our experts we recommend you try out one of these products: Contactually, Yotpo, Qualtrics CX.
Product

RepuGen

VS

Client Heartbeat

VS

RepuGen screenshot Client Heartbeat screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

95% ?

Client Satisfaction

84% ?

Cost

Cost

$79

$29

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment
Full Review

Full Review

General Description

General Description

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
Client Heartbeat is a customer survey tool that monitors customer satisfaction to intelligently identify how happy or unhappy your customers are.
Useful Links
Languages Supported

Languages Supported

English, India English
Company Email

Company Email

info@repugen.com support@clientheartbeat.com
Contact No.

Contact No.

+1-866-246-7891 +1-415-322-9050
Available Features

Available Features

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

Client Heartbeat FEATURES

  • Custom Surveys
  • Periodic Surveys
  • Recommended Questions
  • Quick Filter
  • At Risk Customer Alerts
  • Company and Customer Trends
  • Company Reports
  • Industry Benchmarks
  • Testimonials
  • CRM Integration
  • Automatic Followups
  • Social Sharing
  • Automatic Reminders
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Supported Integrations

Supported Integrations

RepuGen integrates with any EMR system (Electronic Medical Record).

Client Heartbeat integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • Autotask
  • Seamless Docs
  • ConnectWise
Customer Support

Customer Support

Phone
Ticket Training
Phone
Company's Address

Company's Address

19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
Brisbane, Australia
Prominent Customers

Prominent Customers

Family Care Centers, MemorialCare Medical Group JBS Bookkeeping, Effective IT, Dorks Delivered
Pricing Details

Pricing Details

Learn more about RepuGen pricing Learn more about Client Heartbeat pricing
Pricing Plans

Pricing Plans

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

Client Heartbeat offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:

Basic – $29/month

  • Unlimited Surveys
  • 1 User
  • 50 Contacts
  • Company Branding

Gold – $59/month

  • All Basic features
  • 5 Users
  • 500 Contacts
  • CRM syncing/API access

Platinum – $89/month

  • All Gold features
  • 10 Users
  • 1000 Contacts
  • 3 Sub Accounts
  • Concierge Support

Enterprise – $449/month

  • All Platinum features
  • 50 + Users
  • 10,000 + Contacts
  • 10 Sub Accounts
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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No Customer Experience Management Software will be perfect enough to solve all the requirements of a business. Even though core features of RepuGen and Client Heartbeat are obviously a priority you should also thoroughly study the integrations supported by a given software. Very often your team will already be making use of some other B2B software in your company and it’s much better to choose software that integrate well with one another. If you do that you can guarantee a smooth exchange of information between your teams and apps, which can significantly reduce time devoted to migrating between one software and the next.