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Compare RepRevive vs Zendesk Chat

What is better RepRevive or Zopim? You have such a huge number of Customer Support Software choices in today’s state of that industry that deciding on the best product may be difficult. On our comparison page, it is simple to evaluate the functions, pricing conditions, available plans, and more details of RepRevive and Zopim. You can evaluate their score (8.0 for RepRevive vs.

8.7 for Zopim) and user satisfaction level (91% for RepRevive vs. 100% for Zopim). The scores and ratings present you with a general idea how these two software products perform. Additionally, make sure if the solution can integrate with the company’s current business apps to guarantee greater productivity.

In case you you want to quickly decide on the optimal Restaurant Management Software according to our experts we recommend you examine one of these services: Toast POS, Oracle Food and Beverage, TouchBistro.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Easy setup process
  • Integration with Yelp, Google+, TripAdvisor and Facebook
  • Generating a survey landing page with a custom URL
  • In-depth reporting, charts and data visualizations
  • Manage negative feedback privately
  • Share reviews on social media and web
  • Import reviews and social media profiles
  • Sort customer feedback ratings and analyze comments

Pricing Info

RepRevive offers two plans:

Basic: per location pricing of $19/month

  • Branded feedback funnel
  • Unlimited feedback requests
  • Website feedback tab
  • Feedback received notifications
  • Feedback reporting
  • Capture customer data
  • WordPress plugin

Premium: per location pricing of $39/month

  • Branded feedback funnel
  • Unlimited feedback requests
  • Website feedback tab
  • Feedback received notifications
  • Feedback reporting
  • Capture customer data
  • WordPress plugin
  • 24/7 review monitoring
  • New review notifications
  • Track all reviews from one place
  • Review reporting

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fuel Pizza

Integrations

RepRevive integrates with WordPress through its feedback plugin. It also integrates with any other website with a simple code snippet that can be added just before the “body” tag.

In addition to these existing integrations, RepRevive will be integrating with Zapier to provide access to 500+ existing apps and platforms. This will allow automatic importing and exporting of contacts, feedback surveys and other data RepRevive captures.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An online reputation management software that is designed to protect your brand by gathering feedback, engaging customers and managing reviews.

Company Email

info@reprevive.com

Contact No.

Company's Address

1000 Music Factory Blvd,
Suite C6, Charlotte, NC 28206

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $11.20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Appearance customization
  • Chat client (that customers use)
  • Chat agent console / use of instant messengers (IM)
  • Proactive chats & Triggers
  • Offline mode
  • Shortcuts / canned messages
  • Create chat protocols
  • Tracking & live analytics
  • Internationalization

Pricing Info

Zendesk Chat offers three enterprise pricing bundles plus a free version for individual users and freelancers. There are no hidden fees within their simple pricing scheme, and an examination 14-days trial isalso available for free.

Here are the details:

Lite – Free

  • 1 Agent

Basic – $11.20/agent/month (yearly) or $14/agent/month (monthly)

  • Unlimited Agents
  • Unlimited Chats
  • 2 Triggers
  • 2 Departments
  • Widget Customization

Advanced – $20/agent/month (yearly) or $25/agent/month (monthly)

  • Unlimited Triggers
  • Unlimited Departments
  • Rest API
  • Operating Hours
  • Chat Reports

Premium – $44/agent/month (yearly) or $55/agent/month (monthly)

  • Widget Unbranding
  • Agent Reports
  • Real-Time Monitoring
  • High Load Dashboard
  • 24/7 support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

WeTheChic, Zespoke, Indigo Car Hire, Hyundai, Creative, Philips

Integrations

Zendesk Chat supports integration with the following business systems and applications:

  • Zendesk
  • Google Analytics
  • Salesforce
  • Highrise
  • Magento
  • Shopify
  • Tictail

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zopim’s web chat software offers users with a huge advantage over their competition through its live chat support service.

Company Email

support@zopim.com

Contact No.

Company's Address

Zopim Technologies Pte Ltd
401 Commonwealth Drive
Haw Par Technocentre, #07-01
Singapore 149598

Toast POS

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Management
  • Real time monitoring via Remote access
  • Loyalty programs
  • Sales metrics
  • Employee performance tracking through Sales Exception Reports
  • Product Mix reports to learn about your most popular items
  • Digital Gift cards
  • Personalized Webpage
  • Kiosk for digital ordering at restaurants
  • Access to Loyalty points
  • Customizable Loyalty Rewards
  • Different customization options according to restaurant type
  • Restaurant Software updates
  • Payroll and Team Management

Pricing Info

Toast POS is being offered in flexible and customized pricing models. You can contact the vendor directly to get a customized quote that’s right for you

Software – From $79/ terminal

  • Core POS Software
  • Toast add-on features include online ordering, gift card, loyalty, inventory management, and kiosk

Hardware – 0%  financing

  • Most popular hardware starts at $899, and includes one 10” terminal, flip stand, and magnetic card reader
  • 0% interest, 36-month financing available

Processing – Flat Fee

  • Transparent and competitive rates
  • Flat rates custom-built for your restaurant’s needs
  • No hidden fees

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fresh City, Paris Creperie, Beach Hut Deli, Barbara Lynch Gruppo

Integrations

Toast POS integrates with the following systems and applications:

  • Compeat
  • Peach Works
  • Paytronix
  • 7 Shifts
  • Crunch Time
  • Ctuit
  • Restaurant 365
  • Incentivio

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Toast POS is a winner of our Expert's Choice Award for 2018. It's a software system that enables you to take your US-based restaurant business to new heights.

Company Email

support@toasttab.com

Contact No.

Company's Address

401 Park Drive, St. 801
Boston, MA 02215
USA

The solutions compared on this page are only a small part of our complete Customer Support Software category and you should remember that there could be better services available. If you want to make sure you make the optimal decision for your business we definitely urge you to try out more apps first. It may also be a good idea to consult our top 10 Customer Support Software list to see which products are currently the highest-ranking ones and dominate the market.

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