MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare BlackBeltHelp AI vs. Remedyforce

Getting the perfect Help Desk Software for your company is crucial to improving your company’s productivity. In our platform, you can easily compare a wide range of solutions to see which one is the most suitable software for your requirements. Here you can match Remedyforce vs. BlackBeltHelp AI and check out their overall scores (8.1 vs. 8.0, respectively) and user satisfaction rating (83% vs. N/A%, respectively). You can even look at the details of pricing, terms, plans, functions, tools, and more, and find out which software offers more advantages for your business. In practice, choose the software that lets you to add/remove features and price terms to match your company growth or lack of it. We did our best to prepare reviews of all popular Help Desk Software services offered on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, Salesforce Essentials, Freshdesk.
Software

BlackBeltHelp AI

VS

Remedyforce

VS

BlackBeltHelp AI screenshot Remedyforce screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.1 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A ?

Client Satisfaction

83% ?

Price

Price

By quote

by quote

Price Scheme

Price Scheme

Quote-based Quote-based
Detailed Review

Detailed Review

Overview

Overview

A help desk support solution that caters to higher education institutions, designed to automate more than 50% of IT Help Desk Support processes, streamlining the delivery of support and services to students, faculty, and staff.
Remedyforce is built on the Salesforce Force.com platform to deliver high-speed IT and business service management.
Easy Links
Supported Integrations

Supported Integrations

BlackBeltHelp Artificial Intelligence integrates with the following business systems and applications:

  • Salesforce
  • inContact
  • Twilio
  • Bomgar
  • BMC Client Management
  • Salesforce
  • Single Sign-On
  • RightAnswers
  • Workday
  • Shopify
  • Infravision
  • Chatter
  • Column
  • ScriptRock
  • ServiceNow
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Available Features

Available Features

BlackBeltHelp AI FEATURES

  • Ticket Support
  • Chat Support
  • Email Support
  • SMS Support
  • Third Party Integrations
  • Handle Multiple Users
  • Automated and Personalized Responses
  • Real-Time Interactions with Chat Bot

Remedyforce FEATURES

  • Incident & Problem Management
  • Change Management
  • CMDB & Configuration Management
  • Asset Management
  • Client Management
  • Release Management
  • Chat
  • Multi-Channel Self-Service
  • Service Catalog
  • Mobile Apps for IT & the Business
  • Service Level Management
  • Dashboards & Analytics
  • Reporting
  • Social Collaboration with Chatter
  • ITIL Best Practices and Smart Practices
  • Knowledge Management
  • Surveys
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone
Ticket
Vendor Email

Vendor Email

info@blackbelthelp.com
Pricing Details

Pricing Details

Learn more about BlackBeltHelp AI pricing Learn more about Remedyforce pricing
Contact No.

Contact No.

+1 844-255-2358 1‑855‑834‑7487
Popular Clients

Popular Clients

Collin College, University of South Dakota, Colorado Community College System
Cost Details

Cost Details

Contact BlackBeltHelp for enterprise pricing information and other product details on BlackBeltHelp Artifical Intelligence. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Pricing is available on a quote basis. Contact Remedyforce directly for more pricing information.

Company's Address

Company's Address

BlackBeltHelp
125 South Clark Street
17th Floor Chicago, IL 60603
USA
Languages

Languages

English English
Compare Alternatives

Compare Alternatives

Compare with osTicket
Compare with LiveAgent
Compare with bpm'online service
Compare with Freshservice
Compare with Helpdesk Pilot
Compare with Help Desk Migration
Compare with LivePerson
Compare with EasyVista
Compare with NetHelpDesk
Compare with Live2Support
Compare with eStreamDesk Helpdesk
Compare with JitBit HelpDesk
Compare with Salesforce Service Cloud
Compare with UseResponse
Compare with Help Desk Migration
Compare with Help Scout
Compare with Live2Support
Compare with BlackBeltHelp AI
Compare with LiveHelpNow
Compare with Vivantio Service Desk
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

You shouldn’t expect exclusively a wide array of features and flexible pricing from a credible Help Desk Software. Almost as significant as core features is a trustworthy customer support. You want to make sure that when you have any questions about Remedyforce or BlackBeltHelp AI, or you struggle with some problems, or perhaps you’ll need to request a specific revision or functionality useful to your company you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to benefit from personal training or at least an FAQ you can use.