MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Relayware vs HotWax Commerce

What is better Relayware or HotWax Commerce? We are here to improve the cumbersome process of contrasting Business Process Management Software products for you. For example, on this page you can verify the overall performance of Relayware (8.2) and compare it with the overall performance of HotWax Commerce (8.0). It's also possible to match their overall user satisfaction rating: Relayware (100%) vs. HotWax Commerce (99%).

Furthermore, lexamine their services carefully to determine which product can better address your company’s needs. Generally, any B2B software has to let you to quickly see the big picture, all the while giving you immediate access to the details.

We did our best to prepare reviews of all popular Business Process Management Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: bpm’online studio, Wrike, Promapp.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • RESTful API
  • Campaign management
  • Partner communication and engagement
  • Partner packs (Portal, Sales, Training and Marketing Packs)
  • Content Management System and libraries
  • Business Intelligence and Reporting
  • Shared data repository
  • Business rules engine
  • Multi-lingual content distribution
  • Context-aware portals
  • Process workflow engine
  • Activity, media/content, marketing, campaign reports
  • CRM connector
  • Messaging and social media integration
  • Email marketing
  • Responsive design
  • Push notifications
  • Training and certification
  • Deal registration
  • Lead distribution

Pricing Info

Relayware’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Kaspersky Lab, Alcatel-Lucent, GE Oil and Gas

Integrations

Relayware is an open API system, which means you can connect it to virtually any third-party app or business system, or benefit from its handy CRM connector. Contact the company for more information.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based Partner Relationship Management and partnering automation system for enhanced partner engagement, productivity, performance and loyalty.

Company Email

Contact No.

Company's Address

30 Montgomery Street
Jersey City, NJ 07302
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Omnichannel Order Management
  • Warehouse and Shipping
  • Procurement
  • Product Information management
  • Merchandising
  • Relationship Management
  • Accounting
  • Content Management
  • Master Data Management
  • Dashboard and Reporting
  • B2B purchasing and tailored storefronts
  • B2C storefronts
  • Multi-storefront, multi-language, multi-currency

Pricing Info

HotWax Commerce offers a perpetual license option as well as a SaaS option. Contact HotWax Commerce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

SaaS license: With a small upfront cost and a low rev share, businesses get a scalable commerce solution that will grow with them.
  • Low up-front investment
  • 24-month renewable license
  • Fastest, most affordable small business option
Perpetual license: With a one-time investment in license and implementation, and a one-year support contract, organizations get a customizable commerce solution that fits their exact business.
  • Up-front investment with a one-year commitment
  • One-year optionally renewable license (the system is yours to keep)
  • Support from a dedicated HotWax Commerce team
  • More customization to your commerce platform available

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SPEL Technologies, Skootz, Scarpa

Integrations

With HotWax Commerce, users can run many standard business process requirements with minimal development, and making use of their standard applications and services. The system offers open API, and it is flexible enough to allow undisturbed extension of its core functionality, including the chance to integrate with all third-party systems (Authorize.net and PayPal, for instance) and to create custom applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HotWax Commerce is an end-to-end digital commerce platform powering organizations with one affordable system that unifies operations.

Company Email

info@hotwaxsystems.com

Contact No.

Company's Address

HotWax.co
136 S Main St. A200
Salt Lake City, UT 84101
USA

bpm’online studio enterprise

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio enterprise offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online studio enterprise free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio enterprise offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio enterprise also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio enterprise is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

It may not always be sufficient to just compare Relayware and HotWax Commerce against each other. Even though specific tools, pricing plans and user comments are all crucial and should be considered when making a final choice, you should also take a look at the recognition and awards won by each service. Very often a less popular product may turn out to be a good choice that was distinguished with B2B awards such as our Supreme Software Award which reveals that despite smaller market presence it’s a significant contender to the apps that rule the market.

Page last modified