Compare Re:Desk vs. ZendeskSelecting the most appropriate Help Desk Software for your business is hard with a lot of functions, options, and terms to take note of. On the other hand, relying on our review platform will help you to cut down the necessary steps by displaying all main products in one location. For instance, you can compare Re:Desk and Zendesk for their functions and overall scores, in this case, 8.0 and 9.5, respectively. Similarly, you can check which product has better general user satisfaction rating: N/A% (Re:Desk) and 94% (Zendesk) to determine which product is the better option for your company. Don’t just pick the service with the most attractive price, but the one that has the best value for your money. Right now, the most significant services in our Service Desk Software category are: JIRA Service Desk, Freshservice, Samanage.
|Monthly payment||Monthly payment | Annual Subscription|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
One of the leading help desk solutions trusted by over 40,000 organization worldwide to raise productivity, lower costs, and increase customer satisfaction.
|Vodafone, GILT, Shopify, Groupon, Gov. UK|
| 989 Market Street Suite 300|
San Francisco, CA 94103
Re:Desk integrates with the following business systems and applications:
Zendesk integrates with the following business systems and applications:
|USA, UK, Canada, International, Russia||USA, UK, Canada, International|
|Learn more about Re:Desk pricing||Learn more about Zendesk pricing|
|List of Features|
List of Features
|Types of Customers|
Types of Customers
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Types of Support|
Types of Support
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Zendesk is a cloud hosted help desk solution available in five SMB and enterprise subscription plans. Give the details a look, and select the best plan for your company:
Essential – $5/agent/month
Team – $19/agent/month
Professional – $49/agent/month
Enterprise – $99/agent/month
Elite – $199/agent/month
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Both Re:Desk and Zendesk were reviewed by a team of reliable SaaS experts who conducted a detailed examination of all important elements of every software. Their ultimate score was prepared using our unique SmartScore algorithm that provides an individual partial score to every component like: main features, client support, mobile device support, security, user satisfaction and market presence. We know useful features are not the only thing crucial to a company so we do our best to pay attention to all facets of a app before coming up with its final score.