Compare Re:Desk vs. ZendeskWith a wide range of features, pricing, terms, and more to compare, finding the right Help Desk Software for your company is hard. However by using our system, you can easily match the features of Re:Desk and Zendesk including their general SmartScore, respectively as: 8.0 and 9.7 for overall score and N/A% and 98% for user satisfaction. You can also evaluate them feature by feature and see which software is a better fit for your company. Don’t forget to use a trial version first before getting a plan to experience how the program can benefit you in real setting. Those of you who want to save some time or could use a Service Desk Software suggestion from our experts might want to examine these top choices for the current year: Zendesk, Freshservice, Samanage.
|Monthly payment||Free | Monthly payment | Annual Subscription|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Zendesk is a winner of our Supreme Software Award. It's one of the leading help desk solutions trusted by over 40,000 organization worldwide.
|Vodafone, GILT, Shopify, Groupon, Gov. UK|
|Types of Support|
Types of Support
|Learn more about Re:Desk pricing||Learn more about Zendesk pricing|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.
Essential – $9/agent per month or $5/agent per month (billed annually)
Team – $25/agent per month or $19/agent per month (billed annually)
Professional – $59/agent per month or $49/agent per month (billed annually)
Enterprise – $125/agent per month or $99/agent per month (billed annually)
Elite – $199/agent per month (billed annually)
Lite – Free
Team – $19/agent per month or $14/agent per month (billed annually)
Professional – $35/agent per month or $29/agent per month (billed annually)
Enterprise – $70/agent per month or $59/agent per month (billed annually)
Lite – Pay for usage only, per agent per month
Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)
Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)
Enterprise – Usage sold separately, $110/agent per month or $89/agent per month (billed annually)
Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)
Lite – Free
Professional – $19/agent per month or $15/agent per month (billed annually)
Enterprise – $34/agent per month or $29/agent per month (billed annually)
Answer Bot – Optional, from $50 per month
|English, Russia||English, Dutch, Polish, Turkish, Swedish|
Re:Desk integrates with the following business systems and applications:
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
| 989 Market Street Suite 300|
San Francisco, CA 94103
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If you are still having second thoughts about which product will be best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular every service is and how wide is its online presence.For instance, if you analyze Re:Desk LinkedIn page you’ll find out that they are followed by 0 people. In case of Zendesk the amount of followers on their LinkedIn page is 59490.