Compare Re:Desk vs. Vivantio Service DeskWhen looking for the right Help Desk Software for your business it is suggested that you examine the characteristics, prices, and other critical information regarding the product and vendor. Here, you are able to see the parallels and disparities between Re:Desk (overall score at 8.0 and user satisfaction at N/A%) and Vivantio Service Desk (overall score at 6.7 and user satisfaction at 100%). You can also look at their unique details, such as functions, plans, rates, terms and conditions, etc. What is more, read the terms thoroughly for information on extra charges, including, setup cost, separate support plan, upgrade fees, cloud storage fees, and others. Currently, the best products in our Service Desk Software category are: Samanage, SysAid, Freshservice.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
An industry-leading, award-winning service management software that can automate and streamline your organization’s service desk.
|Tesco Mobile, RAC, NHS, Toshiba, Porsche|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Here are the Vivantio Service Desk cost details:
Whether you need complete service management across the enterprise or a solution for your team of help desk managers, Vivantio offers flexible pricing.
All editions include Incident Manager, Problem Manager, Change Manager, Self-Service Portal, Service Requests and Service Asset and Configuration (CMDB) straight out of the box.
|+1 800 676 3185 (US) or +44 (0) 1934 424 840 (UK)|
| 610 Sycamore Street, Suite 350 |
|USA, UK, Canada, International, Russia||USA, UK, Canada, China, Germany, India, Japan|
|Learn more about Re:Desk pricing||Learn more about Vivantio Service Desk pricing|
|Types of Customers|
Types of Customers
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
Re:Desk integrates with the following business systems and applications:
Vivantio is available in three editions to offer a comprehensive service management solution suitable for enterprise-wide ITSM implementations, mid-sized service desks and ITIL implementations. All editions are built on the same extensible foundation to provide customers with seamless upgrade paths and flexible licensing across all teams within an organization.
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In the event you continue having doubts about which app will work best in your case it may be a good idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular every app is and how big is its online presence. For example, in case of Facebook Re:Desk has 5 likes on their official page while Vivantio Service Desk profile is liked by 0 users.