Compare Re:Desk vs. Vivantio Service DeskVarious companies require different types of Help Desk Software. To learn which solution suits you, think of assessing various solutions feature by feature along with their conditions and pricing. Similarly, you can get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system. The results are: Re:Desk (8.0) vs. Vivantio Service Desk (6.7) for total quality and usefulness; Re:Desk (N/A%) vs. Vivantio Service Desk (100%) for user satisfaction rating. Check out their strong and weaker points and decide which software is a better option for your company. An effective, simple tactic is to note down the strengths and weaknesses of both applications side by side and see which solution is better. We did our best to prepare reviews of all popular Service Desk Software products available out there, but among all the ones we reviewed these three caught our special attention: Samanage, Freshservice, Zendesk.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
An industry-leading, award-winning service management software that can automate and streamline your organization’s service desk.
|Tesco Mobile, RAC, NHS, Toshiba, Porsche|
|+1 800 676 3185 (US) or +44 (0) 1934 424 840 (UK)|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Here are the Vivantio Service Desk cost details:
Whether you need complete service management across the enterprise or a solution for your team of help desk managers, Vivantio offers flexible pricing.
All editions include Incident Manager, Problem Manager, Change Manager, Self-Service Portal, Service Requests and Service Asset and Configuration (CMDB) straight out of the box.
|Learn more about Re:Desk pricing||Learn more about Vivantio Service Desk pricing|
| 610 Sycamore Street, Suite 350 |
|English, Russia||English, China, Germany, India, Japan|
Re:Desk integrates with the following business systems and applications:
Vivantio is available in three editions to offer a comprehensive service management solution suitable for enterprise-wide ITSM implementations, mid-sized service desks and ITIL implementations. All editions are built on the same extensible foundation to provide customers with seamless upgrade paths and flexible licensing across all teams within an organization.
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Every time you test different Help Desk Software solutions you shouldn’t only analyze their features list and available pricing plans. Consider that the product should be matching your work processes and team so the more flexible their offer the better. Learn which systems are supported by Re:Desk and Vivantio Service Desk and make sure you will get mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, as this could be a critical factor for many companies.