Compare Re:Desk vs. LiveHelpNowWhen you need an efficient Help Desk Software product for your company you must take time to evaluate various alternatives. It doesn’t have to be tricky, and can be as quick as matching their functionalities in a table like the one below. You will also get a quick idea how each product operates. For instance, on this page you can find Re:Desk’s overall score of 8.0 and compare it against LiveHelpNow’s score of 7.3; or Re:Desk’s user satisfaction level at N/A% versus LiveHelpNow’s 98% satisfaction score. The contrast will help you find out the good and bad points of each program, and make up your mind on which one suits you requirements better. On top of the rich features, the solution that is easy to understand and use is always the better option. In case you you would like to quickly decide on the best Service Desk Software according to our experts we advise you check out these solutions: Freshservice, Samanage, Zendesk.
|Monthly payment||Monthly payment | Annual Subscription|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Here are the prices of LiveHelpNow’s products:
They offer a 30% discount if you avail 3 or more products. This makes the total cost to $50.40 per month per agent for all 4 modules.
Big teams are offered with an enterprise plan for an additional $15 per agent for each month.
|Types of Support|
Types of Support
|520 Evan St, Suite #2, Bethlehem, PA 18015|
Re:Desk integrates with the following business systems and applications:
Out of the box, LiveHelpNow integrates with the following applications:
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Medium Business|
|Learn more about Re:Desk pricing||Learn more about LiveHelpNow pricing|
|Southern Adventist University, California State University Fresno, NBC Sports, Dell|
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If you are still having doubts about which app will perform best in your case it might be a sensible idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular each software is and how big is its online presence. For example Re:Desk Twitter account has currently 18 followers. At the same time LiveHelpNow Twitter is followed by 1302 people.