|Monthly payment||Monthly payment | One-time payment | Annual Subscription | Quote-based|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Jira Service Desk is a hosted service desk platform developed by Atlassian. It is a popular help desk solution widely used by many leading open source projects.
|Types of Customers|
Types of Customers
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
After the free 7-day trial period for the Cloud and the 30-day trial period for the Server option, you can continue using the software by purchasing the following subscriptions:
Cloud Hosted Service Desk
For more than 16 agents, you may use the Jira Service Desk website’s calculator to compute the cost. Annual pricing is also available which starts at $100 for 1-3 users.
The Server option caters up to more than 250 agents while the Data Center can serve over 15,000 agents. Their prices vary for every tier which are displayed on the website.
|Learn more about Re:Desk pricing||Learn more about Jira Service Desk pricing|
| Level 6|
341 George Street
Sydney, NSW, 2000
|Types of Support|
Types of Support
Re:Desk integrates with the following business systems and applications:
Jira Service Desk provides integration with the following business systems and applications:
|The Daily Telegraph, Twitter, NASA|
|+61 2 9262 1443|
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In case you are still having second thoughts about which product will work best in your case it might be a sound idea to examine each service’s social metrics. These metrics are frequently a way to see how popular each service is and how big is its online presence.For instance, if you analyze Re:Desk LinkedIn page you’ll find out that they are followed by 0 people. In case of JIRA Service Desk the number of followers on their LinkedIn page is 240.