Compare Re:Desk vs. Helpdesk PilotIt’s a good idea to use our scoring system to give you a general idea which Help Desk Software product is more suitable for your business. For overall product quality, Re:Desk received 8.0 points, while Helpdesk Pilot gained 7.2 points. Meanwhile, for user satisfaction, Re:Desk scored N/A%, while Helpdesk Pilot scored 99%. Information regarding their characteristics, tools, supported platforms, customer service, and more are provided below to help you get a more accurate comparison. Don’t forget to get only the features that you need to avoid wasting money for tools that are unnecessary. Our experts made sure to review all popular Service Desk Software solutions available on the market, but among them these three deserved our special attention: Samanage, SysAid, Freshservice.
|Monthly payment||Annual Subscription|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Great for Customer Support and IT Help Desk Management.
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Medium Business|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Annual subscription fee for Helpdesk Pilot:
Lite Edition – $895
Pro Edition – $1195
Enterprise Edition – $1495
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
|Learn more about Re:Desk pricing||Learn more about Helpdesk Pilot pricing|
|Types of Support|
Types of Support
Re:Desk integrates with the following business systems and applications:
The tool integrates with a lot of platforms, including:
|Verizon, Capgemini, Swarco|
|List of Features|
List of Features
|English, Russia||English, Europe|
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The services examined on this page are merely a small part of our complete Help Desk Software category and you should keep in mind that there could be more reliable alternatives available. If you want to guarantee you make the wisest choice for your team we strongly suggest that you compare more services first. It may also be a good idea to check out our top 10 Help Desk Software ranking to learn which products are in the current year the highest-rated ones and leaders in the market.