Compare Re:Desk vs. GrooveDifferent organizations want different types of Help Desk Software. To find out which solution meets your needs, consider reviewing various alternatives feature by feature including their terms and costs. Furthermore, you can get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system. The results are: Re:Desk (8.0) vs. Groove (7.0) for general quality and usefulness; Re:Desk (N/A%) vs. Groove (98%) for user satisfaction rating. Analyze their high and low points and decide which software is a better choice for your company. One simple but effective tactic is to write the pros and cons of both services side by side and see which app is better. We know that not all people have enough time to try out dozens of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the Service Desk Software category are: Samanage, Freshservice, JIRA Service Desk.
|Monthly payment||Freemium | Monthly payment|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Everything you need to deliver awesome, personal customer service.
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Medium Business|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Groove Free includes:
Groove Plus ($15 per month) includes:
|Inbound.org, TravelPony, AppFigures|
Re:Desk integrates with the following business systems and applications:
Third-party help desk integrations:
|USA, UK, Canada, International, Russia||USA, UK, Canada|
|449 Thames Street Newport, RI 02840 United States|
|Learn more about Re:Desk pricing||Learn more about Groove pricing|
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When you choose a solution that you think will work best for your company you shouldn’t just focus on what professionals have to say about it. In many cases personal experience with the solution may be different, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each solution to give you a reliable impression of how actual users of Re:Desk and Groove evaluate their contact with the app. Our algorithm is built around detailed analysis of product mentions on other sites, social media as well as blogs, so you are going to obtain a complete and reliable landscape of what other people think about every app. In this example Re:Desk has a total satisfaction rating at N/A% while for Groove 98% of users claim they had a positive experience with it.