Compare Re:Desk vs. CustomerICareIf you’re getting a hard time picking the right Help Desk Software product for your company, it’s a good idea to compare the available software and see which one offers more positive aspects. For example, here you can examine Re:Desk (overall score: 8.0; user rating: N/A%) vs. CustomerICare (overall score: 7.0; user rating: 85%) for their overall performance. It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current situation. Having a clear table to compare their features will significantly boost the likelihood of obtaining the best product for your company. Pay attention to other aspects of the software like intuitiveness, flexibility, scalability, and pricing terms. At the moment, the top solutions in our Service Desk Software category are: Freshservice, Samanage, JIRA Service Desk.
|Monthly payment||Monthly payment | Quote-based|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Guide your web visitors and nurture them to become leads and make more conversions.
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|USA, UK, Canada, International, Russia||International|
Re:Desk integrates with the following business systems and applications:
|Learn more about Re:Desk pricing||Learn more about CustomerICare pricing|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
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You should note that while both Re:Desk and CustomerICare may have an outstanding set of features each service may be aimed at a different company size. If you are analyzing various solutions you may want to pay attention to a business size they are meant for. Some functionalities could scale up well for big enterprises but if you run a small or mid-sized business it’s often better to refrain paying for advanced features that you might never have a chance to use.