Compare Re:Desk vs. Corvisa Contact Center

Examining products to get the best Help Desk Software does not always have to be difficult. On our review platform, it is possible to match Re:Desk and Corvisa Contact Center and right away evaluate their varying features. We allow you to take a look at their features, supported devices, support service, pricing, terms, plus more. You can even review their overall score (8.0 for Re:Desk vs. 7.0 for Corvisa Contact Center) and overall customer satisfaction level (N/A% for Re:Desk vs. 100% for Corvisa Contact Center). Devote time to examine your best choices and determine which one is ideal for your company. You should also check the vendor’s business viability; are they reliable and will they still be on the market a few years from now? Those of you who want to save some time or could use a Service Desk Software advice from our experts might want to take a look at these top choices for the current year: Samanage, Freshservice, Zendesk.
Software

Re:Desk

VS

Corvisa Contact Center

VS

Re:Desk screenshot Corvisa Contact Center screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

100% ?

Price

Price

$29.99

by quote

Price Scheme

Price Scheme

Monthly payment Quote-based
Full Review

Full Review

General Description

General Description

Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Your complete communications suite. Contact center software & telephony solutions for every business.
Useful Links
Email Address

Email Address

sales@corvisacloud.com
Available Integrations

Available Integrations

Re:Desk integrates with the following business systems and applications:

  • CS-Cart Software
  • CS-Cart Multi-Vendor Software
  • Ecwid (Coming Soon)
  • Shopify (Coming Soon)
Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce
Popular Customers

Popular Customers

All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Types of Clients

Types of Clients

Small Business | Medium Business Small Business | Large Enterprises | Medium Business
Available Plans

Available Plans

Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:

  • Full functionality
  • Multi-site (multi-store) connection
  • E-commerce ready
  • Multivendor ready help desk
  • Easy to use, 10 min to setup
  • Everything you need to start supporting customers

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

Contact Address

Contact Address

1610 N. Second Street
Suite 101
Milwaukee, WI 53212
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Types of Support

Types of Support

Ticket
Phone Live Support
Ticket
List of Features

List of Features

Re:Desk FEATURES

  • Support Agents Unlimited
  • Custom domain
  • E-mail channel
  • Submit a ticket form
  • Staff roles (permissions)
  • Departments/Categories
  • Integration to e-commerce
  • API for developers
  • External email accounts
  • Email templates
  • Notifications to email address
  • Spam filters
  • Multi-lingual
  • SSL support
  • Mobile-friendly (responsive design)
  • Free access to product updates
  • Contact through order page for customers
  • Order details section with customer recent orders
  • Automatic ticket assigning

Corvisa Contact Center FEATURES

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment
Phone Number

Phone Number

877.487.9256
Languages Supported

Languages Supported

English, Russia English
Pricing Details

Pricing Details

Learn more about Re:Desk pricing Learn more about Corvisa Contact Center pricing
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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In the event you are still having second thoughts about which software will be best for your business it may be a good idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular a given app is and how big is its online presence. For instance, in case of Facebook Re:Desk has 5 likes on their official profile while Corvisa Contact Center profile is liked by 204 people.