Compare Re:Desk vs. Corvisa Contact Center

Getting the best Help Desk Software product is all about assessing various solutions and identifying the top software for your specific needs. Our proprietary process will give you a brief look at the general rating of Re:Desk and Corvisa Contact Center. For overall quality and performance, Re:Desk scored 8.0, while Corvisa Contact Center scored 7.0. On the other hand, for user satisfaction, Re:Desk earned N/A%, while Corvisa Contact Center earned 100%. Below it's also possible to verify their functionalities, terms, plans, etc. to find out which software will be more suitable for your needs. One key aspect to check is whether the app allows you to enable and disable limitations on different types of users to protect any critical corporate data. We did our best to review all popular Service Desk Software services that you can find on the market, but among them these three caught our special attention: Samanage, JIRA Service Desk, Freshservice.
Comparison

Re:Desk

VS

Corvisa Contact Center

VS

Re:Desk screenshot Corvisa Contact Center screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

7.0 ?

Client Experience

Client Experience

Client Experience

N/A% ?

Client Experience

100% ?

Pricing

Pricing

$29.99

by quote

Pricing Type

Pricing Type

Monthly payment Quote-based
Complete Review

Complete Review

General Description

General Description

Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Your complete communications suite. Contact center software & telephony solutions for every business.
Useful Links
Support Types

Support Types

Ticket
Phone Live Support
Ticket
Contact Address

Contact Address

1610 N. Second Street
Suite 101
Milwaukee, WI 53212
Business Size

Business Size

Small Business | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Page

Pricing Page

Learn more about Re:Desk pricing Learn more about Corvisa Contact Center pricing
Popular Clients

Popular Clients

All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Supported Integrations

Supported Integrations

Re:Desk integrates with the following business systems and applications:

  • CS-Cart Software
  • CS-Cart Multi-Vendor Software
  • Ecwid (Coming Soon)
  • Shopify (Coming Soon)
Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce
Features

Features

Re:Desk FEATURES

  • Support Agents Unlimited
  • Custom domain
  • E-mail channel
  • Submit a ticket form
  • Staff roles (permissions)
  • Departments/Categories
  • Integration to e-commerce
  • API for developers
  • External email accounts
  • Email templates
  • Notifications to email address
  • Spam filters
  • Multi-lingual
  • SSL support
  • Mobile-friendly (responsive design)
  • Free access to product updates
  • Contact through order page for customers
  • Order details section with customer recent orders
  • Automatic ticket assigning

Corvisa Contact Center FEATURES

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment
Company Email

Company Email

sales@corvisacloud.com
Phone Number

Phone Number

877.487.9256
Available Languages

Available Languages

USA, UK, Canada, International, Russia USA, Canada
Available Plans

Available Plans

Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:

  • Full functionality
  • Multi-site (multi-store) connection
  • E-commerce ready
  • Multivendor ready help desk
  • Easy to use, 10 min to setup
  • Everything you need to start supporting customers

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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The software examined on this page are only a small part of our full Help Desk Software category and you should take into account that there might be more reliable services available. If you want to make sure you make the best possible choice for your company we definitely urge you to test more software first. You can also consider to check out our top 10 Help Desk Software list to learn which apps are in the current year the best ones and dominate the market.