Compare Re:Desk vs. CA Service Desk ManagerSelecting the best Help Desk Software for your business is not that easy with so many functions, options, and terms to check. On the other hand, using our review directory will help you to streamline the selection process by displaying all main solutions in a single place. As an illustration, you can match Re:Desk and CA Service Desk Manager for their functions and overall scores, namely, 8.0 and 8.5, respectively. Furthermore, you can compare which one has higher general user satisfaction rating: N/A% (Re:Desk) and 99% (CA Service Desk Manager) to determine which one is the better choice for your business. Don’t simply choose the service with the cheapest price, but the solution that offers the best value for your money. Those of you who don't have much time or want a Service Desk Software recommendation from our team may want to investigate these top choices for this year: JIRA Service Desk, Freshservice, Samanage.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
A complete set of support and service functionalities, including service requests, change, incident, knowledge, and configuration management.
|Acciona, Alaska Airlines, BDP International|
|USA, UK, Canada, International, Russia||International|
|Learn more about Re:Desk pricing||Learn more about CA Service Desk Manager pricing|
Re:Desk integrates with the following business systems and applications:
CA Service Manager offers integration with the following business systems and applications:
| 520 Madison Avenue|
|Small Business | Medium Business||Large Enterprises | Medium Business|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Pricing is available on a quote basis. Contact CA Service Manager directly for more pricing details.
|List of Features|
List of Features
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You should keep in mind that while both Re:Desk and CA Service Desk Manager may offer an excellent range of features each solution might be created for a different business size. If you are comparing features you should pay attention to a company type they are catering to. Certain functionalities could scale up well for big enterprises but if you run a small or medium business it’s often more sensible to refrain paying for customized features that you may never actually use.