Compare Re:Desk vs. BMC Remedy 9You have such a huge number of Help Desk Software options in today’s market that picking the right product can be confusing. On our comparison page, you can actually compare the features, pricing terms, available plans, and more details of Re:Desk and BMC Remedy 9. You can examine their score (8.0 for Re:Desk vs. 8.3 for BMC Remedy 9) and user satisfaction level (N/A% for Re:Desk vs. 97% for BMC Remedy 9). The scores and ratings offer you an overall idea how both of these software products perform. In addition, make sure if the application can integrate with your current business apps to guarantee greater productivity. Users who are pressed for time or could use a Service Desk Software recommendation from our team may want to try out these top choices for this year: Freshservice, Samanage, Zendesk.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
BMC Remedy 9 is a mobile-first digital service management platform built for boosting workforce productivity. It makes complex IT simple.
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Pricing is available on by quote basis. Contact BMC Remedy directly for more details.
| 2103 CityWest Boulevard|
Houston, Texas 77042
Re:Desk integrates with the following business systems and applications:
BMC Remedy 9 offers integration with the following business systems and applications:
|Learn more about Re:Desk pricing||Learn more about BMC Remedy 9 pricing|
|Types of Customers|
Types of Customers
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|Eaton, Mercator, China Pacific Insurance|
Page last modified
You don’t want simply a broad array of functionalities and scalable pricing from a well-known Help Desk Software. Almost as significant as key features is a quality customer support. You want to make sure that if you have any questions about Re:Desk or BMC Remedy 9, or you struggle with some problems, or maybe you’ll want to ask for a specific change or feature beneficial to your business you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can enjoy personal training or at least an FAQ you can use.