Compare Re:Desk vs. BMC Remedy 9It’s a good idea to use our scoring system to provide you with a general idea which Help Desk Software product is better for your company. For overall product quality, Re:Desk received 8.0 points, while BMC Remedy 9 gained 8.3 points. Meanwhile, for user satisfaction, Re:Desk scored N/A%, while BMC Remedy 9 scored 97%. Information regarding their functions, tools, supported platforms, customer support, etc. are given below to give you a more correct assessment. Remember to get only the functions that you need so as not to waste money for features that are unnecessary. In case you you want to quickly decide on the more reliable Service Desk Software according to our review team we recommend you take a look at these products: Freshservice, JIRA Service Desk, Samanage.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
BMC Remedy 9 is a mobile-first digital service management platform built for boosting workforce productivity. It makes complex IT simple.
| 2103 CityWest Boulevard|
Houston, Texas 77042
Re:Desk integrates with the following business systems and applications:
BMC Remedy 9 offers integration with the following business systems and applications:
|Eaton, Mercator, China Pacific Insurance|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|Learn more about Re:Desk pricing||Learn more about BMC Remedy 9 pricing|
|USA, UK, Canada, International, Russia||International|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Pricing is available on by quote basis. Contact BMC Remedy directly for more details.
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If you continue having second thoughts about which service will perform best for your company it may be a sensible idea to check out each service’s social metrics. These metrics are frequently an indicator of how popular a given service is and how large is its online presence. For instance, in case of Facebook Re:Desk has 5 likes on their official page while BMC Remedy 9 profile is liked by 57109 people.