Compare Re:Desk vs. BMC Remedy 9It’s a good idea to use our scoring system to provide you with a general idea which Help Desk Software product is better for your company. For overall product quality, Re:Desk received 8.0 points, while BMC Remedy 9 gained 8.3 points. Meanwhile, for user satisfaction, Re:Desk scored N/A%, while BMC Remedy 9 scored 97%. Information regarding their functions, tools, supported platforms, customer support, etc. are given below to give you a more correct assessment. Remember to get only the functions that you need so as not to waste money for features that are unnecessary. Our team put a lot of effort to review all popular Service Desk Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: JIRA Service Desk, Samanage, Freshservice.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
BMC Remedy 9 is a mobile-first digital service management platform built for boosting workforce productivity. It makes complex IT simple.
| 2103 CityWest Boulevard|
Houston, Texas 77042
Re:Desk integrates with the following business systems and applications:
BMC Remedy 9 offers integration with the following business systems and applications:
|Eaton, Mercator, China Pacific Insurance|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|Learn more about Re:Desk pricing||Learn more about BMC Remedy 9 pricing|
|USA, UK, Canada, International, Russia||International|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Pricing is available on by quote basis. Contact BMC Remedy directly for more details.
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If you continue having second thoughts about which service will perform best for your company it may be a sensible idea to check out each service’s social metrics. These metrics are frequently an indicator of how popular a given service is and how large is its online presence. For instance, in case of Facebook Re:Desk has 5 likes on their official page while BMC Remedy 9 profile is liked by 57109 people.