Compare Re:Desk vs. AJ Help Desk

To successfully get the most efficient and productive Help Desk Software for your company, you should compare products available on the market. For instance, here it is possible to match Re:Desk’s overall score of 8.0 against AJ Help Desk’s score of 7.2. You can even review their general user satisfaction: Re:Desk (N/A%) vs. AJ Help Desk (97%). In addition, you can compare their strengths and weaknesses feature by feature, including their contract conditions and pricing. By comparing products you are more likely to pick the right software for your business. It goes without saying you have to know your particular requirements to realize which solution meets those needs. If you want to quickly locate the optimal Service Desk Software according to our experts we recommend you examine the following products: Zendesk, Freshservice, Samanage.
Product

Re:Desk

VS

AJ Help Desk

VS

Re:Desk screenshot AJ Help Desk screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

7.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

97% ?

Cost

Cost

$29.99

$399

Pricing Model

Pricing Model

Monthly payment One-time payment
Complete Review

Complete Review

General Info

General Info

Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
A popular PHP Ajax web-hosted help desk service that offers businesses with support capabilities that do not disrupt workflows.
Quick Links
List of Features

List of Features

Re:Desk FEATURES

  • Support Agents Unlimited
  • Custom domain
  • E-mail channel
  • Submit a ticket form
  • Staff roles (permissions)
  • Departments/Categories
  • Integration to e-commerce
  • API for developers
  • External email accounts
  • Email templates
  • Notifications to email address
  • Spam filters
  • Multi-lingual
  • SSL support
  • Mobile-friendly (responsive design)
  • Free access to product updates
  • Contact through order page for customers
  • Order details section with customer recent orders
  • Automatic ticket assigning

AJ Help Desk FEATURES

  • PDF Guides
  • Video Tutorials
  • Ticket Support
  • Live Support
  • Community
  • FAQ
  • Knowledgebase
  • Troubleshooting
  • News
  • Events
  • Feedback
  • Category
  • Tickets
  • Content
  • Article Management
  • FAQ Management
  • Tutorial Management
  • Forum
  • Live Chat
Integrations

Integrations

Re:Desk integrates with the following business systems and applications:

  • CS-Cart Software
  • CS-Cart Multi-Vendor Software
  • Ecwid (Coming Soon)
  • Shopify (Coming Soon)

No information available.

Contact No.

Contact No.

1-805-624-6303
Pricing Details

Pricing Details

Learn more about Re:Desk pricing Learn more about AJ Help Desk pricing
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Contact Email

Contact Email

info@ajsquare.com
Popular Customers

Popular Customers

Languages Supported

Languages Supported

English, Russia English, Europe, Asia, Australia, China, India, Latin America, Middle-East
Pricing Info

Pricing Info

Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:

  • Full functionality
  • Multi-site (multi-store) connection
  • E-commerce ready
  • Multivendor ready help desk
  • Easy to use, 10 min to setup
  • Everything you need to start supporting customers

AJ Help Desk is available as a licensed product that carries all features plus extensive technical support. Users can purchase the AJ Help Desk software for a one-time payment of $399.

Customer Support

Customer Support

Ticket
Phone Live Support
Ticket Training
Vendor's Address

Vendor's Address

The Lords Garden,
1-12, Villacheri Main Road, Villacheri
Madurai 625006
TamilNadu, India
Types of Customers

Types of Customers

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers | Accountants & Bookkeepers
Software Comparison

Software Comparison

Compare with HP Service Anywhere
Compare with Rescue by LogMeIn
Compare with VisionFlow
Compare with CRMdesk
Compare with Jira Service Desk
Compare with Vision Helpdesk
Compare with Zoho Support
Compare with Freshdesk
Compare with Zoho Desk
Compare with Front
Compare with Jira Service Desk
Compare with HP Service Anywhere
Compare with NetHelpDesk
Compare with Zoho Support
Compare with Groove
Compare with RumbleTalk
Compare with MightyCall
Compare with Casengo
Compare with Samanage
Compare with UseResponse
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

All the data, details and statistics that we shared in this table were taken from official company sites, marketing content available online, real-life experience from real clients as well as our own everyday use of each service by an expert. We put a lot of effort to extensively analyze every solution, as a result we not only test it on our own, but we also correlate our results with experiences of other people from the B2B community.