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Compare REACHMOBI vs Sendlane

What is better REACHMOBI or Sendlane? Choosing the most appropriate Marketing Software for your organization is complicated with too much functions, options, and offers to take note of. On the other hand, depending on our review platform will help you to simplify the necessary steps by showing all crucial services in one place.

For instance, you can contrast REACHMOBI and Sendlane for their tools and overall scores, namely, 7.2 and 8.8, respectively. Furthermore, you can compare which one has better general user satisfaction rating: 100% (REACHMOBI) and 98% (Sendlane) to learn which product is better for your organization. Don’t just buy the solution with the cheapest price, but the one that has the most cost-effective value.

In the event you have to quickly find the best Customer Experience Management Software according to our review team we advise you check out one of these products: Qualtrics CX, Yotpo, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Inbox
  • Guaranteed 100% deliverability
  • Native web push notifications
  • Content delivery
  • Mobile app matching to users
  • Non-incentivized CPI plan
  • Integration with 3rd party tracking systems
  • Campaign success reporting
  • Subscriber performance analysis
  • Targeted advertising
  • Content interest matching
  • Mobile audience base

Pricing Info

REACHMOBI’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TOYOTA, AT&T, Nike

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Solutions that guarantee100% deliverability, helps businesses make connections that really matter and convert random visitors into subscribers.

Company Email

Contact No.

Company's Address

1010 N. Hancock Str,
Philadelphia, PA 19123
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Visual Email Editor
  • Customer Journey Tracker
  • List & Tag Management
  • Site & Third-party Integrations
  • Behavior-based Automation
  • Advanced Multivariable Segmentation
  • Machine Learning Open Predictability
  • Feedback Loops & Revenue Tracking
  • Real-time Reporting & Analytics
  • Trigger, Tag, Event-based Automations
  • Migration Services

Pricing Info

Sendlane’s enterprise pricing is based on the number of profiles you need to work with. The solution can support more than 25,000 profiles so you can scale without limits.

Up to 1,000 Profiles – $25.00/month or $18.00/month/annual billing

Up to 2,500 Profiles – $49.00/month or $36.00/month/annual billing

Up to 5,000 Profiles – $89.00/month or $66.00/month/annual billing

Up to 10,000 Profiles – $139.00/month or $104.00/month/annual billing

Up to 25,000 Profiles – $219.00/month or $164.00/month/annual billing

More than 25,000 Profiles – request pricing information

  • Unlimited Email Campaigns
  • Behavior-based Email Automations
  • Deep Data Customer Journey Tracking
  • Advanced Multivariable Segmentation
  • Triggers, Tags, Event-based Automation
  • Feedback Loops & Revenue Tracking
  • API Access & Trigger-based Integrations
  • Live Chat & Email Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Truegenics Pte. Ltd., Rich Dad Education, iPro Academy

Integrations

Sendlane has a broad array of integration partners with whom you can create a two-way connection with the platform:

  • Zapier
  • Shopify
  • WooCommerce
  • Click Funnels
  • Privy
  • OptimizePress
  • Deadline Funnel
  • Inbox BluePrint
  • UpViral
  • PayKickstart
  • JVZoo
  • com
  • LeadsTunnel
  • Wheelio
  • Wishloop
  • AR hive
  • Popup Manager
  • Outgrow
  • Webinar JEO
  • Everlesson
  • LeadsFlowPro

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise-ready, data-driven email communications platform that allows you to personalize interactions at scale.

Company Email

support@sendlane.com

Contact No.

Company's Address

Sendlane
10620 Treena Street, Suite 160
San Diego, CA 92131
USA

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

Name
Comparision

If you are still having second thoughts about which solution will be best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular a given product is and how large is its online presence.For example, if you look at REACHMOBI LinkedIn page you’ll see that they are followed by 678 people. In case of Sendlane the amount of followers on their LinkedIn page is 369.

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