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Compare Ratesight vs Survicate

What is better Ratesight or Survicate? Finding the right Reputation Management Software product is as easy as evaluating the good and low characteristics and terms offered by Ratesight and Survicate. Here you can also match their overall scores: 8.0 for Ratesight vs. 8.6 for Survicate. Or you can check their general user satisfaction rating, N/A% for Ratesight vs. 100% for Survicate.

We suggest that you spend some time to examine their specific functions and figure out which one is the better choice for your organization. Likewise, bear in mind to consider your company’s or industry’s special circumstances, for example, a multilingual app for a global company or a mobile version to help you work in the field.

As of now, the best products in our Reputation Management Software category are: Hootsuite, Yotpo, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full access platform
  • Any device
  • Multiple locations
  • Bulk or single email
  • Text/SMS
  • Tablet mode and kiosk support
  • CRM integration
  • Dashboard
  • Website integration
  • Improved reputation
  • Monitor & reporting
  • Repair reviews

Pricing Info

Ratesight offers 3 pricing packages:

Professional – $199 per month

  • Dedicated Phone Number
  • 500 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 4 cents

Premier – $299 per month

  • Dedicated Phone Number
  • 1250 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 3 cents

Enterprise Plan – $$399+/month

  • Dedicated Phone Number
  • 3000+ SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 2 cents

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Art of Beauty, Bristol Health

Integrations

Ratesight offers a comprehensive API to help you automate and integrate the application with your existing systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ratesight is an online review management platform that companies can use to gather and track customer reviews.

Company Email

info@ratesight.com

Contact No.

Company's Address

Eagle Mountain, UT

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Capture Form
  • Prospects Insight Surveys
  • Target Segments
  • Smart Calls to Action
  • Lead Alerts
  • Progressive Profiling
  • Skip Logic
  • Exit Intent Technology
  • Advanced Analytics
  • Custom design
  • Templates Library
  • Feedback Tab

Pricing Info

Survicate offers a free version where you can easily create an account and enjoy the following features:

  • Lead Capture Forms
  • Insights Surveys
  • Calls to Action
  • Custom Segment Targeting
  • 1 Active Widget

A priced Business plan is also available and comes with a plethora of capabilities and tools, which include the Free features plus:

  • Unlimited Active Widgets
  • Lead Alerts
  • CRM Integration
  • Marketing Automation Integration
  • Analytics Integration
  • API Access
  • Dedicated Widget Design
  • Priority Support

Business plan is available by quote only. Contact Survicate for more details and pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Idea Bank, ColorScience, Conversion, Pixers

Integrations

Survicate supports integrations with the following business systems and applications:

  • Pipedrive
  • SALESmanago Marketing
  • HubSpot
  • Google Analytics
  • ActiveCampaign
  • WordPress
  • Shopify

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Survicate helps business owners and marketers identify customer trend, behavior, and more with its website widgets, which act as survey tools.

Company Email

sales@survicate.com

Contact No.

Company's Address

Chmielna 73B, Warsaw, Poland

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Both Ratesight and Survicate were tested by a group of independent SaaS experts who prepared a full examination of all core aspects of each solution. Their total score was prepared with unique SmartScore model that gives an individual partial score to each element such as: main features, customer support, mobile support, security, user satisfaction and media presence. We know useful features are not the only aspect crucial to a business so we make an effort to pay attention to all aspects of a service before giving it a final score.

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