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Compare Ratesight vs Qualtrics CX

What is better Ratesight or Qualtrics CX? Different firms demand different types of Reputation Management Software. To understand well which one meets your requirements, think of assessing various options feature by feature including their conditions and costs. Likewise, you will get a quick idea of their general effectiveness and customer feedback by checking our smart scoring system.

The results are: Ratesight (8.0) vs. Qualtrics CX (9.1) for all round quality and usefulness; Ratesight (N/A%) vs. Qualtrics CX (100%) for user satisfaction rating. Examine their high and low points and find out which software is a better option for your company. One simple but effective way is to note down the strengths and weaknesses of both applications next to each other and see which solution has more benefits.

At the moment, the top solutions in our Reputation Management Software category are: Yotpo, Qualtrics CX, Hootsuite.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full access platform
  • Any device
  • Multiple locations
  • Bulk or single email
  • Text/SMS
  • Tablet mode and kiosk support
  • CRM integration
  • Dashboard
  • Website integration
  • Improved reputation
  • Monitor & reporting
  • Repair reviews

Pricing Info

Ratesight offers 3 pricing packages:

Professional – $199 per month

  • Dedicated Phone Number
  • 500 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 4 cents

Premier – $299 per month

  • Dedicated Phone Number
  • 1250 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 3 cents

Enterprise Plan – $$399+/month

  • Dedicated Phone Number
  • 3000+ SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 2 cents

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Art of Beauty, Bristol Health

Integrations

Ratesight offers a comprehensive API to help you automate and integrate the application with your existing systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ratesight is an online review management platform that companies can use to gather and track customer reviews.

Company Email

info@ratesight.com

Contact No.

Company's Address

Eagle Mountain, UT

Popular Alternatives

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

When you test various Reputation Management Software apps you shouldn’t just look at their list of features and offered pricing plans. Keep in mind the software should be adjusted to your work processes and business so the more flexible their offer the better. Explore which platforms are supported by Ratesight and Qualtrics CX and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, because this could be a critical factor for many firms.

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