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Compare Raiser’s Edge vs Sumac

What is better Raiser's Edge or Sumac? We are here to simplify the cumbersome process of contrasting Donor Management Software products for you. For example, on this page you can look at the overall performance of Raiser's Edge (9.1) and compare it with the overall performance of Sumac (7.9).

You may also match their overall user satisfaction rating: Raiser's Edge (100%) vs. Sumac (98%). Similarly, research their services in detail to see which product can better deal with your company’s needs. Generally, any business solution has to let you to quickly check the big picture, at the same time offering you immediate access to the details.

If you would like to quickly find the top Donor Management Software according to our review team we recommend you take a look at the following solutions: Network for Good, Bloomerang, NetSuite for Nonprofits.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $5000

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Donor Base
  • Segmentation
  • Simplified Payment Process
  • E-Marketing
  • CRM
  • Event Mobile App
  • Data Health Scorecard
  • Address Finder
  • Donor Management
  • Volunteer Management
  • Reporting
  • Analytics
  • Mobile Payments

Pricing Info

Here are the Raiser’s Edge pricing details:

  • Single User Charge – Starts at $5000
  • Multi-user Charge – $5000 to $9000+
  • Yearly Support for Single User – $700
  • Yearly Support for 2 or More Users – $1000+
  • Training Vendor Location – $1500+/student
  • Additional modules – $2000/module

Contact the vendor to get a custom quote for your organization’s needs.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Foundations of Multicare, Weinstein Hospice, Norwood Life Care Foundation

Integrations

Raiser’s Edge integrates with the following systems and applications:

  • Flickr
  • Facebook
  • Disqus Comments
  • AddTHis
  • Vimeo
  • YouTube

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Raiser’s Edge is a fundraising system designed especially for non-profit organizations. It’s also a customer relation management tool.

Company Email

solutions@blackbaud.com

Contact No.

Company's Address

2000 Daniel Island Drive
Charleston, SC 29492-7541
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online Donation Pages
  • Automatic Receipting
  • Built-in Email marketing
  • Donor Alerts
  • Process Payments
  • Donation Batches
  • Target Campaigns
  • Built-in Email Marketing
  • Powerful Mail Merge
  • Case Management
  • Compliance Management
  • Contract Management
  • Grant Award Tracking
  • Grant Opportunity Search
  • Online Applications
  • Self-Registration
  • Built-in payment processing
  • Simple searching/quering

Pricing Info

Sumac offers four SMB and enterprise pricing plans to meet the needs of different users. A free basic plan for startups is also available. Here are the details:

Free

  • 0-500 Contacts
  • 1 User
  • Free Online training
  • Unlimited email support
  • Unlimited upgrades and usage
  • Basic CRM

Silver – Starting at $20/month

  • 500-1000 Contacts
  • 1 user
  • Basic CRM
  • 2 add-on options
  • Free online training
  • Unlimited phone and email support
  • Unlimited upgrades and usage

Gold – Quote Based

  • 1000-30,000 contacts
  • Unlimited users
  • Basic CRM
  • Add-on options as required
  • Free online and personal training
  • Unlimited phone and email support
  • Unlimited upgrades and usage

Platinum – Starting at $400/month

  • 30,000- unlimited contacts
  • Unlimited users
  • Basic CRM
  • 5 Add-on options
  • Free online and personal training
  • Unlimited phone and e-mail support
  • Unlimited upgrades and usage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hospice Peterborough, Transforming Faces, Children’s Book Bank

Integrations

Sumac integrates with the following business systems and applications:

  • QuickBooks Online
  • Microsoft Outlook
  • Microsoft Excel
  • Constant Contact
  • Salesforce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

For all the nonprofit organizations, Sumac facilitates the customer relationship management in infinite ways.

Company Email

Contact No.

Company's Address

675 King St W
Toronto, ON M5V 1M9
Canada

It may not always be enough to just compare Raiser's Edge and Sumac against one another. Although reliable features, pricing and customer comments are all crucial and should be included when making a final decision, you should also pay attention to the recognition and awards won by each solution. In many cases a less popular service may turn out to be a good choice that was distinguished with industry awards such as our Exceptional Customer Support Award which proves that despite limited market popularity it’s a significant contender to the services that dominate the market.

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