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Compare QueueMetrics-Live vs RecoveryFix for Exchange Server Recovery

What is better QueueMetrics-Live or RecoveryFix for Exchange Server Recovery? There are numerous Communications Software products in the market today. The simplest way to find out which service fits your needs best is to evaluate them side by side. For instance, here you can compare QueueMetrics-Live and RecoveryFix for Exchange Server Recovery for their overall score (8.0 vs.

8.0, respectively) or their user satisfaction rating (N/A% vs. 80%, respectively). You can also check their functions and pricing stipulations and other useful information below. When matching products make sure you analyze their corresponding features and mark their distinctive elements to get a clearer picture of both deals. Likewise, keep in mind to evaluate other factors including security, backup, usability, and customer support.

We know that not all people have enough time to scrutinize a large number of various solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the VoIP Software category are: 8×8 VoIP Phone Service, Slack, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $8.08

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Over 200 metrics for calls, traffic, sessions.
  • Embedded Softphones based on JsSIP.
  • Configurable Wallboard
  • Support up to 100 agents, unlimited queues and campaigns.
  • Compatibility with any Asterisk version and configuration.
  • Compatibility with Elastix and FreePBX.
  • Localization in multiple languages (21 at the moment).
  • Agent Panel
  • Single and multiple reporting for queues/campaigns.
  • Weekly activity breakdown in days or hours.
  • Business targets measurement against SLAs.
  • Staff performance analysis on Automatic Call Distribution / non-ACD activities.
  • Customizable Question and Answer forms for live call grading.
  • Complete performance reports by agent and by queue.
  • Exportable reporting data to MS Excel, CVS, XML, PDF.
  • Detailed real-time activity reporting with definable alarms.
  • Multiple Customizable Real-time Wallboard mode.
  • Agent screens via VNC screen-sharing server.
  • Restricted Visitor mode for external inspection.
  • Add/remove agents function directly from Administrator screen.
  • Create automation using Json API

Pricing Info

QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.

QueueMetrics-Live – $8.08/agent/month

  • Minimum number of agents and duration are implemented.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Aramex International

Integrations

QueueMetrics-Live integrates with the following business systems and applications:

  • Asterisk PBX
  • Wombat Dialer
  • CRMs

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.

Company Email

support@queuemetrics-live.com

Contact No.

Company's Address

Loway
Via Laveggio 3
6855 Stabio
Switzerland

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 80%

Pricing

Starting from $299

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Migrates Offline EDB to Outlook PST.
  • Export mailboxes to Live Exchange.
  • Migrate mailboxes from Live Exchange to Office 365.
  • Export Office 365 mailboxes to Live Exchange.
  • Export Public folders & Archive mailboxes to Exchange or Office 365.
  • Generate a preview of entire mailbox data before exporting.
  • Offers e-discovery of specific emails and its content to users.
  • Allow users to perform selective data migration.
  • Runs on all versions of Windows OS.

Pricing Info

RecoveryFix For Exchange Server offers the following basic and enterprise pricing license packages:

Corporate – $299

  • Exports EDB files to PST
  • Saves EDB to Live Exchange
  • Saves EDB to Live Office 365
  • Performs Exchange migrations
  • Performs Office 365 migrations
  • Backup Extraction
  • Provides Previews facility (for source & destination)
  • Extracts Attachments
  • Exports Outlook profiles to PST, Live Exchange, and Office 365

Corporate Premium – $399

  • All Corporate Features
  • Saves OST/PST data to a new or existing PST

Technician – $699

  • All Corporate Premium features
  • Exports OST to Office 365, Live Exchange
  • Saves PST to Office 365, Live Exchange

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

RecoveryFix for Exchange Server integrates with the following business systems and applications:

  • Live Exchange
  • Live Office 365
  • NT Backup
  • Veritas
  • HP
  • Symantec
  • CA Arcserve

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An Exchange Server Recovery Software capable of recovering and retrieving all data from corrupt and damaged Exchange database files and places them to various storage hubs, applications, and formats, namely PST, Office 365, and Live Exchange.

Company Email

sales@recoveryfix.com

Contact No.

Company's Address

RecoveryFix
Gautam Buddha Nagar, Uttar Pradesh
India

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

Every time you choose a product that you think will be an actual asset for your team you shouldn’t only limit yourself to what professionals have to say about it. In many cases personal experience with the software will vary, depending on your own goals and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every product to give you an immediate impression of how real users of QueueMetrics-Live and RecoveryFix for Exchange Server Recovery rate their contact with the software. Our algorithm is built around detailed analysis of product appearances on other websites, social media and blogs, so you will get a comprehensive and credible overview of what other clients think about each product. In this case QueueMetrics-Live has a total satisfaction rating at N/A% while for RecoveryFix for Exchange Server Recovery 80% of people say they had a positive experience with it.

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