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Compare Quantum Metric vs InMoment

What is better Quantum Metric or InMoment? There are lots of Customer Experience Management Software products available for businesses today. The ideal way to find out which one fits your needs best is to check them side by side. As an example, here you can assess Quantum Metric and InMoment for their overall score (8.0 vs. 9.0, respectively) or their user satisfaction rating (99% vs. 100%, respectively).

You can also check their individual modules and pricing terms along with other helpful details below. When matching products make sure to examine their corresponding advantages and mark their disparities to have a clearer picture of both deals. Likewise, keep in mind to assess non-core features including security, backup, usability, and helpdesk support.

At the moment, the leading services in our Customer Experience Management Software category are: Yotpo, Zendesk, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $5,500

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Machine Intelligence
  • Big Data Insights
  • Statistical Analysis
  • Struggle Scanning
  • Frustration Detection
  • Application & System Errors Detection
  • User Experiences Scanning
  • Customer Replay Session
  • Product Integration
  • Correlation Engine
  • Automatic Events Capture
  • No-Tagging Analysis
  • User Experiences Upgrade
  • Form Analytics
  • Client Interactions Capture
  • Call Center Integration
  • Third-Party Integration

Pricing Info

Quantum Metric offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Premium – $5,500/month

  • Up to 1M Sessions per Month
  • Up to 10 Users
  • Deep Analytics
  • 30 Day Historical Replay Storage
  • Full Machine Intelligence
  • SaaS Deployment

Enterprise Plus – By quote

  • Custom Sessions
  • Unlimited Users
  • Deep Analytics
  • As Needed Historical Replay Storage
  • Full Machine Intelligence
  • SaaS or On-Premise Deployment

Aside from the above-mentioned plans, Quantum Metric has a no-cost Start plan. For more information regarding the free SaaS package, request for an evaluation invitation.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Quantum Metric’s API allows it to integrate with A/B/n testing programs like Oracle Maxymiser and NPS/CES survey solutions such as Qualtrics and OpinionLab.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Quantum Metric is a unique customer management software powered by Big Data and machine intelligence.

Company Email

support@quantummetric.com

Contact No.

Company's Address

16055 Old Forest Point #302
Monument, CO 80132
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Video, Voice, Text & Active Listening
  • Full Web Feedback Integration
  • Fast Video Transcription
  • Role-based Reporting
  • Auto-route Reporting
  • Customizable Dashboards
  • Case Management
  • Text Analytics
  • Automated Real-time Alerts
  • Personalized Coaching Opportunities
  • Location-specific Recommendations

Pricing Info

InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nike, Comcast, Pizza Hut

Integrations

  • Facebook
  • Twitter
  • Yelp
  • Google+
  • TripAdvisor
  • OpenTable
  • UrbanSpoon
  • FourSquare
  • Voxpopme
  • OneLogin
  • All popular CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

InMoment is a software tool that offers advanced data gathering and analytics for businesses to optimize customer experience.

Company Email

support@inmoment.com

Contact No.

Company's Address

310 E 4500 South, Suite 450
Salt Lake City, UT 84107
USA

Sisense

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ad-hoc analysis
  • In-house set up
  • Centralized data hub
  • Non-programming/SQL writing business query
  • Data collection, filtering, consolidation & storage
  • Data connectors
  • Data export to various formats
  • Scalable data handling
  • Scalable analytics
  • Drag-and-drop functionality
  • No restrictions on data size
  • Embedabble widgets & dashboards
  • Widgets library
  • Apps & sites integration
  • Single-Sign-On
  • Visualizations
  • Metrics identification

Pricing Info

Sisense pricing is offered on a by quote basis. The vendor provides a flexible annual pricing plan that is scalable and caters to companies of various shapes and sizes. Specific rates are available upon request. Depending on the size of your company and the scale of your operations you’ll receive a proper quote adjusted to your specific needs. If you want to get more details about the enterprise pricing of Sisense you can request a quote here.

There is also a great free trial plan that allows you to test the software’s capabilities and see how profitable it can be for your company. You can easily sign up for Sisense free trial here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NASDAQ, Merck, Dannon, Booking, Comcast, NASA, ESPN, Sony

Integrations

Sisense provides APIs and additional developer tools that let you interact with the Sisense platform. These tools give you more options and flexibility for managing, enhancing and customizing the functionality and user experience of the Sisense platform.

Applications:

  • Salesforce
  • Zendesk
  • QuickBase
  • Google Adwords
  • Google Analytics
  • Google Spreadsheets
  • Amazon Redshift
  • Heroku Postgres

Database Servers:

  • MS SQL Server
  • Oracle Database
  • MySQL Database
  • PostgreSQL
  • DB2
  • Generic ODBC Driver
  • Generic OleDB Driver
  • ERP
  • MongoDB

Machine Data:

  • Splunk

Big Data Sources:

  • Hadoop Hive
  • Teradata

Custom:

  • Custom SQL expression
  • Social networks via RSSBus
  • Common CRMs via RSSBus

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sisense is the winner of the 2018 Best Business Intelligence Software Award. It lets you join, analyze, and visualize all the data you want.

Company Email

info@sisense.com

Contact No.

Company's Address

88 Pine Street, 18th Floor, New York, NY 10005, United States

When you select a service that you are sure will be an actual asset for your team you shouldn’t just focus on what experts have to say about it. In many cases individual experience with the service may be different, depending on specific preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each service to give you an immediate overview of how actual users of Quantum Metric and InMoment rate their contact with the product. Our algorithm is built around advanced analysis of product appearances on other websites, social media as well as blogs, so you are going to get a complete and credible overview of what other clients think about every solution. In this case Quantum Metric has a total satisfaction rating at 99% while for InMoment 100% of people claim they had a positive experience with it.

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