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Compare Qualtrics CX vs Yoummday

What is better Qualtrics CX or Yoummday? Today’s firms require the best Customer Support Software product to continue to be competitive. On this page we help you with choosing the best service, by allowing you to evaluate Qualtrics CX and Yoummday down to the very details of their individual offers.

You may as well examine our general scoring values, which rate the software general quality and performance. Qualtrics CX got a 9.1 score, while Yoummday has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 100% (Qualtrics CX) against N/A% (Yoummday). Bear in mind to opt for the solution that best answers your most urgent issues, not the solution with the higher number of features.

In case you you have to quickly locate the best Customer Experience Management Software according to our review team we suggest you examine these solutions: Qualtrics CX, Zendesk, Yotpo.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Telesales
  • Market Research
  • Customer Surveys
  • Customer Support
  • Order Hotlines
  • Secretary & Reception
  • Simultaneous Interpreter
  • Email Support
  • Web Chat Support
  • Social Media Support

Pricing Info

Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Yoummday is world’s first online marketplace of professionals for virtual contact support.

Company Email

info@yoummday.com

Contact No.

Company's Address

Belgradstrasse 68
80804 München
Germany

In the event you are still having second thoughts about which service will work best for your business it might be a sensible idea to investigate each service’s social metrics. These metrics are frequently a sign of how popular each service is and how wide is its online presence.For example, if you check Qualtrics CX LinkedIn profile you’ll learn that they are followed by 34094 people. In case of Yoummday the amount of followers on their LinkedIn page is 38.

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