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Compare Qualtrics CX vs YesInsights

What is better Qualtrics CX or YesInsights? The best Customer Experience Management Software is a product that can handle your company’s specific demands. You can identify which option is best suited for your business if you review a wider range of products before you decide which one is the best.

For example, Qualtrics CX and YesInsights are scored at 9.1 and 7.3, respectively, for overall quality and performance. Likewise, Qualtrics CX and YesInsights have a user satisfaction rating of 100% and 100%, respectively, which suggests the general satisfaction they get from customers. Even better, get in touch with an existing customer of the software and solicit their feedback concerning the software in question.

In case you you want to quickly identify the optimal Customer Experience Management Software according to our experts we advise you try out one of these services: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Survey Management
  • Feedback Management
  • Dashboard
  • Analytics
  • Automatic user tracking
  • Customizable landing page
  • Code-free survey question creator

Pricing Info

Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.

Personal

  • $20/month
  • 1,000 responses/month
  • 5 surveys
  • YesInsights branding
  • NPS surveys
  • Website Widget

Startup

  • $79/month
  • 5,000 responses/month
  • 10 surveys
  • No branding
  • NPS surveys
  • Website Widget

Growth

  • $149/month
  • 25,000 responses/month
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget

Enterprise – by quote

  • Contact vendor for a quote
  • Unlimited responses
  • Unlimited surveys
  • No branding
  • NPS surveys
  • Website Widget

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Piktochart, Design Pickle, TechInAsia

Integrations

YesInsights integrates with the following business systems and applications:

  • SendGrib
  • MailChimp
  • AWeber
  • Mad Mimi
  • Customer.io
  • Benchmark
  • GetResponse
  • Drip
  • Mailjet
  • Intercom
  • Vero
  • Klaviyo
  • Campaign Monitor
  • Autopilot
  • Yesware
  • Infusionsoft
  • ExactTarget
  • Outreach
  • HubSpot
  • Constant Contact
  • Mixpanel
  • Knowtify
  • ConvertKit
  • Emma
  • Ontraport
  • Kajabi
  • Gmail
  • Yahoo Mail
  • Apple Mail
  • Medium
  • Quora
  • Tumbler
  • Wordpress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A tool to create one-click or NPS surveys that collect and analyze insights from customers.

Company Email

wilson@yesinsights.com

Contact No.

Company's Address

It may not always be sufficient to just compare Qualtrics CX and YesInsights with each other. Even though reliable features, cost and customer experience are all important and should be considered when making a final choice, you should also take a look at the recognition and awards claimed by every app. In many cases a less known service may turn out to be an amazing choice that was a winner of many SaaS awards such as our Great User Experience Award which reveals that despite smaller market presence it’s a significant contender to the products that rule the market.

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