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Compare Qualtrics CX vs WakeUpSales

What is better Qualtrics CX or WakeUpSales? If you need to have a convenient way to find out which CRM Software product is better, our exclusive method gives Qualtrics CX a score of 9.1 and WakeUpSales a score of 8.0 for all round quality and performance. At the same time, Qualtrics CX is rated at 100%, while WakeUpSales is rated 100% for their user satisfaction level.

You can also assess their product details, including functions, tools, options, plans, pricing, and others. See if the software can customize some of its workflows to guarantee the software complements your own business workflows.

Our experts made sure to prepare reviews of all popular Customer Experience Management Software products offered out there, but among them these three caught our special attention: Yotpo, Qualtrics CX, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Sales Automation
  • Leads Management
  • Tasks Management
  • Activities
  • Contact Management
  • Google Calendar Synchronization
  • Email Management
  • Activity Stream
  • Export to CSV
  • Import from other CRM

Pricing Info

WakeUpSales is currently offered for free with the premium plans coming up soon. The pricing for premium plans will start at $4 per user per month.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

WakeUpSales integrates with the following business systems and applications:

  • Quickbooks
  • Freshbooks
  • Google Calendar
  • Asterisk
  • Ring Central
  • Twilio
  • Zapier
  • Mailchimp
  • Sendgrid
  • Amazon SES

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

WakeUpSales is an open source CRM application that manages and analyzes customer interaction and data to improve your business relationships & sales growth.

Company Email

support@wakeupsales.com

Contact No.

Company's Address

2059 Camden Ave. #118, San Jose,
California 95124 United States

No CRM Software will manate to cover all the requirements of a business. While core functionalities of Qualtrics CX and WakeUpSales are obviously a priority you should also thoroughly analyze the integrations offered by each service. In many cases your team will already be using other types of B2B software in your company and it’s always more beneficial to select services that integrate well with each other. That way you can guarantee a reliable transfer of data between your teams and software used, which can really reduce time spent on migrating between one service and the next.

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