MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Qualtrics CX vs VanillaSoft Sales CRM

What is better Qualtrics CX or VanillaSoft Sales CRM? Getting the most appropriate CRM Software for your company is complicated with so many functions, choices, and terms to consider. But, using our website will allow you to streamline the necessary steps by displaying all major apps in one place.

For instance, you can compare Qualtrics CX and VanillaSoft Sales CRM for their tools and overall scores, namely, 9.1 and 7.9, respectively. Likewise, you can see which one has superior general user satisfaction rating: 100% (Qualtrics CX) and 100% (VanillaSoft Sales CRM) to find out which product is the better choice for your company. Don’t just buy the service with the cheapest price, but the one that offers the best value.

As of now, the top services in our Customer Experience Management Software category are: Zendesk, Yotpo, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead management
  • Queue-based lead routing
  • Activity dashboard (real-time)
  • Logical branch scripting
  • Customized web reporting
  • Mass emails (separate purchase)
  • Customized email templates
  • Multi-level, team based selling
  • Web lead integration
  • Appointment setting
  • Call results and monitoring
  • Lead capturing, distribution, nurturing and scoring

Pricing Info

VanillaSoft Sales CRM offers several enterprise pricing options to meet the needs of different users. Here are the details:

  • Base Sales CRM Platform: $80/user/month (first user costs $100)
  • Dialing: $30/user/month
  • Recording: $30/user/month

*35% discount on these products if paid annually

  • VoIP: $30/user/month + USF taxes
  • SmartCaller ID: $2/area code/month (minimum 6 area codes, with 20+ codes)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Colt Powertrain, Millikin University, Cogent Analytics

Integrations

At the moment, VanillaSoft Sales CRM offers a streamlined integration with Salesforce Sales Cloud.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Sales CRM with powerful features that allow businesses to enhance productivity, sales accountability and contact rates.

Company Email

sales@vanillasoft.com

Contact No.

Company's Address

5600 Tennyson Parkway, Suite #250
Plano, TX 75024
USA

When you select a service that you think will work best for your team you shouldn’t only focus on what professionals have to say about it. Very often personal experience with the app will vary, depending on specific preferences and requirements. This is why in our reviews we also provide our User Satisfaction Rating for every solution to give you a reliable impression of how real users of Qualtrics CX and VanillaSoft Sales CRM estimate their contact with the app. Our algorithm is based on complex analysis of product appearances on other sites, social networks as well as blogs, so you will obtain a full and reliable landscape of what other customers think about each service. In this example Qualtrics CX got a total satisfaction rating at 100% while for VanillaSoft Sales CRM 100% of users express they had a positive experience with it.

Page last modified