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Compare Qualtrics CX vs uProc

What is better Qualtrics CX or uProc? When you compare Qualtrics CX and uProc, you can easily see which CRM Software product is the more suitable option. This means that your business can select the most productive and effective program. You can examine the details, such as available tools, prices, plans offered by each vendor, offer terms, and more

We also let you evaluate their total scores to know which one appears to be more suitable. Qualtrics CX has 9.1 points for overall quality and 100% rating for user satisfaction; while uProc has 8.0 points for overall quality and 100% for user satisfaction. Likewise, you can also check which vendor is more credible by sending an an email question to both and check which vendor replies faster.

Users who want to save some time or could use a Customer Experience Management Software recommendation from our team may want to investigate these top choices for the current year: Qualtrics CX, Yotpo, Zendesk.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unified catalog
  • Query reliable data sources
  • Software Wizard
  • Processing Modes
  • Data Analysis and Comparison
  • Powerful Reporting and Analytics

Pricing Info

uProc offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – Free

  • Basic reports
  • One recipient per task
  • 1-day data retention
  • Unlimited rows per task
  • Fixed price per tool
  • Automatic recharges
  • Online support

Professional – €29/month

  • All Basic features
  • Graphic reports
  • Multiple recipients per task
  • 7 days data retention
  • Discounts on purchases
  • Price scaled per volume
  • Email support

Enterprise – €89/month

  • All Professional features
  • Tools creation
  • Segmented reports
  • 15 days data retention
  • Phone support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Coregistros, Abinitio, Vantson

Integrations

UProc integrates with the following business systems and applications:

  • Google Services
  • Amazon APIs

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

uProc can enhance your database fields, with tools focused on cleansing, verification, enrichment or deduplication.

Company Email

hello@uproc.io

Contact No.

Company's Address

Barcelona
Spain

Almost as crucial as features and customer support quality are pricing plans provided by Qualtrics CX and uProc. Even though pricing should not be the sole aspect it’s definitely a significant thing to consider. You should look for a flexible pricing plan that can be adjusted to your business size and painlessly scaled up if your business grows. Make sure you don’t opt for plans that have additional functionalities that you won’t find useful and always try to contact with the vendor directly as big companies can frequently count on discounts. You should also give a chance to a free trial or demo of every product to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and provides you with a solid overview of what it feels like to work with Qualtrics CX and uProc.

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