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Compare Qualtrics CX vs Thryv

What is better Qualtrics CX or Thryv? Today’s businesses require the most effective CRM Software product to continue to be competitive. On this page we help you with buying the right tool, by allowing you to compare Qualtrics CX and Thryv down to the very details of their individual features.

It is also possible to check our total scoring values, which rate the software general quality and performance. Qualtrics CX got a 9.1 score, while Thryv has a score of 8.5. Likewise, you can compare their general user satisfaction rating: 100% (Qualtrics CX) against 97% (Thryv). Don’t forget to select the application that best answers your most crucial needs, not the application with the higher number of features.

Those of you who are pressed for time or would like to get a Customer Experience Management Software suggestion from our experts may want to examine these top choices for this year: Yotpo, Zendesk, Qualtrics CX.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Know More About Your Contacts
  • Automatic Data Enrichment
  • Upgrade Your Contact List Into a Fully Functional CRM System
  • Custom Fields, Filters, and Tags
  • Centralize Day-to-Day Communications
  • Automated Reminders for Follow-Ups
  • Personalized Text and Email Marketing Campaigns
  • Compelling Calls-to-Action
  • Detailed Campaign Analytics and Insights
  • Offer 24/7 Appointment Booking Online from any Device
  • Create Bookable Classes and Events
  • Reduce No-Shows with Automated Reminders
  • Get Multiple Staff Accounts
  • Online Presence and Reputation
  • Lock and Load Your Online Listings Across the Important Sites
  • Interactive Website and Web Portal
  • Keep Tabs on Your Online Ratings and Reviews
  • Customized Video Content
  • Social Media Engagement
  • Pre-Written Social Media Posts
  • Full-Service Social Upgrade
  • Payment Processing and Tracking
  • Scan Credit Cards on a Smartphone

Pricing Info

Thryv provides SMB and enterprise pricing information by quote. Contact the vendor to request a quote tailored to your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Darlene McCloud-Rawls, McCloud's Pest & Lawn; Missy Norris, New Direction Real Estate; Rick Parks, Seymour Oil & Lube

Integrations

Thryv lets you connect to audiences on the following social media networks and platforms:

  • Facebook
  • Twitter
  • Instagram,
  • LinkedIn
  •  Google+

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-in-one management software solution built to motivate small business owners to compete with large businesses and pursue growth, making it possible for them to know more about their customers and prospects, launch personalized text and email marketing campaigns, boost their presence and reputation online, improve social engagements, and streamline payment processing and tracking.

Company Email

Contact No.

Company's Address

DexYP
2200 West Airfield Drive
P.O. Box 619810
DFW Airport, TX 7526

In the event you continue having second thoughts about which product will work best for your business it may be a sensible idea to take a look at each service’s social metrics. These metrics are frequently a way to see how popular each product is and how wide is its online presence.For instance, if you analyze Qualtrics CX LinkedIn profile you’ll learn that they are followed by 34094 users. In case of Thryv the amount of followers on their LinkedIn page is 25995.

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